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#1
Videos from iPhone XS won't transfer to desktop, seems its HEVC codec
I couldn't be more frustrated with this situation.
I'm using the DJI Go mobile app and gimbal to record video with my iPhone XS.
The DJI Go app saves the files in a special folder separate from my normal photos & video roll so that I have to manually download to my iPhone storage.
I've been trying transfer these videos now from my iphone to my windows 7 desktop and I'm just having all kinds of problems.
First most of the videos won't even transfer as I get an error during download that I've taken a screen shot of saying "A device attached to the system is not functioning"
Yet it functions just fine for everything other than downloading these videos.
As you can see in the screen shot the videos populate just fine in windows explorer when my iphone is attached.
However when I try to drag and drop them to my desktop, windows media player apparently can't read .mov files, nor can my video editor Filmora and requires me to download an HEVC codec. But when I try to download it it gives me an error saying that it's only for windows 10.
I have no idea what to even do at this point as everything I try doesn't work. I've also attached another error screen shot.
Please help. Thank you.