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Windows 7: No internet connection, keyboard won't input, dvd drive disappeared

2 Weeks Ago   #11
cascade202

Windows 7 Professioal 64bit
 
 

I tried downloading Malwarebytes when you suggested it-i thought it was a good suggestion Maybe I'm missing something here-how can I download a new program with out a functioning keyboard?


My System SpecsSystem Spec
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2 Weeks Ago   #12
Paul Black

Win 7 HP SP1 64-bit Vista HB SP2 32-bit Linux Mint 18.3
 
 

Hi cascade202,

Quote   Quote: Originally Posted by cascade202 View Post
I tried downloading Malwarebytes when you suggested it-i thought it was a good suggestion Maybe I'm missing something here-how can I download a new program with out a functioning keyboard?
I am not at my computer at the moment but I thought it was all mouse clicks!
My System SpecsSystem Spec
2 Weeks Ago   #13
cascade202

Windows 7 Professioal 64bit
 
 

My primary computer is the one with the keyboard problem. I am using my backup (wifes) computer for communication here. I did try to figure out how to load Malwarebytes because it is a good suggestion. But without being able to input text I couldn't figure out how to do it. Am I missing something here is there someway to load a new program with out using the keyboard?
My System SpecsSystem Spec
.

2 Weeks Ago   #14
torchwood

W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
 
 

Hi

from the F12 key run the diagnostics option.


Roy
My System SpecsSystem Spec
1 Week Ago   #15
wither 2

Windows 7 Pro SP1 64 bit
 
 

Quote   Quote: Originally Posted by cascade202 View Post
I am using the new keyboard, mouse and receiver. I now believe that the original keyboard was not defective.
The reason I replaced it was that it was that I could input input text with the new keyboard. It stopped working after a couple hours and is still dead.
Question--I've run two full scans and came up clean, is it safe to assume malware isn't the problem?
I'm still confused. Are you saying that the new keyboard is inoperable?

What did you use to scan for malware?

Wouldn't hurt to follow Paul Black' advise.
My System SpecsSystem Spec
1 Week Ago   #16
cascade202

Windows 7 Professioal 64bit
 
 

The new keyboard worked for a short while then stopped inputting anything. This is why I didn't download Malwarebytes.
In post one you'll see that I ran the diagnostic program from f12-Its called ePSA Pre-Boot Assessment. I came up clean.
My System SpecsSystem Spec
1 Week Ago   #17
Megahertz07

Windows 7 HP 64
 
 

It seems that your Win 7 is corrupted.
Boot from any installation disk, press Shift+F10 to open a command prompt window and type:
diskpart
list volume (to find out the letter assigned to windows partition)
exit

chkdsk X: /f (replace X with the letter found with list volume)

Pay attention on the results, specially bad blocks, bad clusters, bad sectors etc.

If disk check doesn't find any problems, enter windows and do a repair install.
My System SpecsSystem Spec
.
1 Week Ago   #18
wither 2

Windows 7 Pro SP1 64 bit
 
 

Quote   Quote: Originally Posted by cascade202 View Post
The new keyboard worked for a short while then stopped inputting anything. This is why I didn't download Malwarebytes.
In post one you'll see that I ran the diagnostic program from f12-Its called ePSA Pre-Boot Assessment. I came up clean.
Thanks for clearing that up.

I agree with Megahertz07. It could also be a problem USB port\driver (I assume the receiver for the wireless keyboard and mouse ls connected via USB to your system.) Now that I think about it, you might try connecting it to a different USB port.
My System SpecsSystem Spec
1 Week Ago   #19
Snick

Win 10 x64, Linux Lite, Win 7 x64, BlackArch, & Kali
 
 

Quote   Quote: Originally Posted by Megahertz07 View Post
It seems that your Win 7 is corrupted.
Boot from any installation disk, press Shift+F10 to open a command prompt window and type:
diskpart
list volume (to find out the letter assigned to windows partition)
exit

chkdsk X: /f (replace X with the letter found with list volume)

Pay attention on the results, specially bad blocks, bad clusters, bad sectors etc.

If disk check doesn't find any problems, enter windows and do a repair install.
AGREE!
My System SpecsSystem Spec
6 Days Ago   #20
RoWin7

Win 7 Ult 64-bit
 
 

If you still need it:
Download MalwreBytes onto the working computer, carry it over on a flashdrive to the defective one and install it. No keyboard needed.

If you don't need it anymore, you will in the future.
My System SpecsSystem Spec
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 No internet connection, keyboard won't input, dvd drive disappeared




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