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Windows 7: Most of my programs stop working, unknown error

5 Days Ago   #1
Puppet Strings

Win 7 64
 
 
Most of my programs stop working, unknown error

Hello. A few months ago in August, I made a clean reformat of my pc because it was a mess to the point where I couldn't use it just because everything stopped working whenever I tried to open any program. I thought it was an OS error and didn't think much about it

Now the error started coming back. What happens is whenever I try to open some specific programs (e.g.: Discord, Java Updater, Adobe Reader for PDFs, among others) they just stop working without even finishing opening the app

https://i.imgur.com/taeff54.png
https://i.imgur.com/15NO9Z1.png
I've translated the error labels since my OS is in Spanish

I've already tried a CHKDSK at reboot, found nothing, and an SFC scan, also did nothing

It's not a RAM problem or something weird like that because, oddly enough, some programs that should consume much more hardware requirements work well. For instance, I'm using that very same PC's Chrome as browser and it works perfectly, even with videos, lots of tab, etc. It's those particular apps (that are more or less 70% of my PC and 90% of my daily usage of the PC) that don't work


My System SpecsSystem Spec
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4 Days Ago   #2
iko22

Windows 7 x64, Vista x64, 8.1 smartphone
 
 

Hello Puppet Strings,
Welcome to Seven Forums.

Thanks for translating the error labels. You have
APPCRASH, Faulting module name: MSHTML.dll, Exception code: 0xc0000005

My question to you, is your computer updated with the latest security update for Internet Explorer?

It might be that all your APPCRASHes are caused by the same WebBrowser control, in which case you need to Update the computer.

See this link from Microsoft Support, for explanation: A fault in Mshtml.dll may occur in an application that hosts the IE WebBrowser control | microsoft support .
My System SpecsSystem Spec
4 Days Ago   #3
Snick

Win 10 x64, Linux Lite, Win 7 x64, BlackArch, & Kali
 
 

Puppet Strings,

Default File Type Associations - Restore - SevenForums
exe - SevenForums Restore Executable application files.

Bill
My System SpecsSystem Spec
.

4 Days Ago   #4
Puppet Strings

Win 7 64
 
 

My Windows is updated and I tried the Default File Type Associations restore for exes and dlls, but it didn't work. I've also tried reinstalling Windows Framework just in case, also didn't work.

By the way, this might be of help to find a solution: the module that crashes is not always MSHTML.dll, sometimes is the DWrite.dll, they seem to alternate between those at random
My System SpecsSystem Spec
4 Days Ago   #5
iko22

Windows 7 x64, Vista x64, 8.1 smartphone
 
 

Hello Puppet Strings,

You could try the Framework repair tool: https://support.microsoft.com/en-us/...ilable#applies
My System SpecsSystem Spec
4 Days Ago   #6
Puppet Strings

Win 7 64
 
 

I got this trying to use the Framework repair tool:

It said it can't repair these files
Quote:
C:\Windows\windowsupdate.log

C:\Windows\logs\cbs\cbs.log

C:\Users\Nahuel\AppData\Local\Temp\FixDotNet.log

C:\Users\Nahuel\AppData\Local\Temp\NetFxSetupEvents.txt

C:\Users\Nahuel\AppData\Local\Temp\dd_NDP47-KB3186497-x86-x64-AllOS-ESN_decompression_log.txt

C:\Users\Nahuel\AppData\Local\Temp\dd_NDP47-KB3186500-Web_decompression_log.txt

C:\Users\Nahuel\AppData\Local\Temp\dd_NDP48-x86-x64-AllOS-ENU_decompression_log.txt

C:\Users\Nahuel\AppData\Local\Temp\dd_netfxrepairtool_decompression_log.txt

C:\Users\Nahuel\AppData\Local\Temp\dd_SetupUtility.txt

C:\Users\Nahuel\AppData\Local\Temp\Microsoft .NET Framework 4.5.2 (ESN) Setup_20190815_231044144-

MSI_netfx_FullLP_GDR_x64.msi.txt

C:\Users\Nahuel\AppData\Local\Temp\Microsoft .NET Framework 4.5.2 Setup_20190815_230711282-

MSI_netfx_Full_GDR_x64.msi.txt

C:\Users\Nahuel\AppData\Local\Temp\Microsoft .NET Framework 4.7 (ESN) Setup_20191203_040250057-

MSI_netfx_FullLP_x64.msi.txt

C:\Users\Nahuel\AppData\Local\Temp\Microsoft .NET Framework 4.8 Setup_20190924_042921755-MSI_netfx_Full_x64.msi.txt

C:\Users\Nahuel\AppData\Local\Temp\Microsoft .NET Framework Repair Tool_20191203_164646942-

MSI_netfx_FullA_x64.msi.txt

C:\Users\Nahuel\AppData\Local\Temp\Microsoft Visual C++ 2010 x64 Redistributable Setup_20190820_011116069-

MSI_vc_red.msi.txt

C:\Users\Nahuel\AppData\Local\Temp\Microsoft Visual C++ 2010 x86 Redistributable Setup_20190820_011108136-

MSI_vc_red.msi.txt

C:\Users\Nahuel\AppData\Local\Temp\Microsoft Visual C++ 2010 x86 Redistributable Setup_20190904_193301649-

MSI_vc_red.msi.txt

C:\Users\Nahuel\AppData\Local\Temp\Microsoft .NET Framework 4 Setup_20190911_221332537.html

C:\Users\Nahuel\AppData\Local\Temp\Microsoft .NET Framework 4.5.2 (ESN) Setup_20190815_231044144.html

C:\Users\Nahuel\AppData\Local\Temp\Microsoft .NET Framework 4.5.2 Setup_20190815_230711282.html

C:\Users\Nahuel\AppData\Local\Temp\Microsoft .NET Framework 4.7 (ESN) Setup_20191203_040250057.html

C:\Users\Nahuel\AppData\Local\Temp\Microsoft .NET Framework 4.7 Setup_20191203_040217211.html

C:\Users\Nahuel\AppData\Local\Temp\Microsoft .NET Framework 4.8 Setup_20190924_042921755.html

C:\Users\Nahuel\AppData\Local\Temp\Microsoft .NET Framework Repair Tool Legacy_20191203_164832736.html

C:\Users\Nahuel\AppData\Local\Temp\Microsoft .NET Framework Repair Tool_20191203_164646942.html

C:\Users\Nahuel\AppData\Local\Temp\Microsoft Visual C++ 2010 x64 Redistributable Setup_20190820_011116069.html

C:\Users\Nahuel\AppData\Local\Temp\Microsoft Visual C++ 2010 x86 Redistributable Setup_20190820_011108136.html

C:\Users\Nahuel\AppData\Local\Temp\Microsoft Visual C++ 2010 x86 Redistributable Setup_20190904_193301649.html

C:\Users\Nahuel\AppData\Local\Temp\FixDotNet_HKCR_Installer.regdump

C:\Users\Nahuel\AppData\Local\Temp\FixDotNet_HKLM_Installer.regdump
My System SpecsSystem Spec
4 Days Ago   #7
torchwood

W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
 
 

Hi

thats rather unusuall!!!

sounds like something else is getting in the way beforehand.

Can you uninstall your graphics drivers, both if you have them, using DDU
then, if dual graphics -Intel first then Nvidia.

DDU link
https://www.google.com/url?sa=t&rct=...AYLRrGC9_Ttyl0





Roy
My System SpecsSystem Spec
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4 Days Ago   #8
iko22

Windows 7 x64, Vista x64, 8.1 smartphone
 
 

The program collects logs, and sends them to Microsoft, unless you select "Cancel" instead of "Finish" at the end.

You can read the logs yourself, by navigating to the specified folders. They are only .txt files. Read the txt files, and that will tell you what files the tool cannot repair. Once we know the names, then we can make decision as to what can be done next.
My System SpecsSystem Spec
4 Days Ago   #9
Puppet Strings

Win 7 64
 
 

Quote   Quote: Originally Posted by torchwood View Post
Hi

thats rather unusuall!!!

sounds like something else is getting in the way beforehand.

Can you uninstall your graphics drivers, both if you have them, using DDU
then, if dual graphics -Intel first then Nvidia.

DDU link
https://www.google.com/url?sa=t&rct=...AYLRrGC9_Ttyl0





Roy
I don't think it has to do with any graphics driver shenanigan. As I say, a lot of things that consume much more resources than the programs that aren't working are in perfect state, and in fact the programs that don't work are mostly normal stuff. I don't think a graphics problem would not let me open the Java Updater while it allows me to open the browser or some games (even java based games).

Quote:
The program collects logs, and sends them to Microsoft, unless you select "Cancel" instead of "Finish" at the end.

You can read the logs yourself, by navigating to the specified folders. They are only .txt files. Read the txt files, and that will tell you what files the tool cannot repair. Once we know the names, then we can make decision as to what can be done next.
So, should I upload all those logs file?
My System SpecsSystem Spec
4 Days Ago   #10
iko22

Windows 7 x64, Vista x64, 8.1 smartphone
 
 

Firstly, did you agree to send them to Microsoft, when the Tool prompted you?
My System SpecsSystem Spec
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 Most of my programs stop working, unknown error




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