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Windows 7: Windows Explorer has Stopped Working

1 Week Ago   #1
bearcat22

windows 7 home premium 64 bit
 
 
Windows Explorer has Stopped Working

Yes, I am aware that Win 7 is out of date.
I cannot afford to upgrade, and this machine would not run an upgrade.

Machine is HP p6710f, running Win 7.
Problem: constant crashes when I am running a computer game, and streaming Amazon Prime video at that same time.

The Windows key sometimes will switch me back and forth between the movie and the game, but frequently does nothing.

I then have to hit CTL ALT DEL and hit "switch to" to change.


SFC scannow found no errors


FFFF
Ff
F


Extremely frequently, the game and/or the video freeze up. I extremely frequently get the error message "windows explorer has stopped working".

Well, I've tried a bunch of "fixes" listed on Google, and I still get this error. What is windows explorer, and WHY does it keep crashing my game?

Game is downloaded from Steam website, and is named "Company of Heroes Tales of Valor"

I've tried updating the drivers, and nothing will update.

I am aware that with many computer games, you are supposed to ONLY run the game and turn off all background processes. I don't care. I want to switch back and forth between the game and Amazon Prime streaming video. Frequenly. Without these constant crashes.

I've tried using Firefox instead of Chrome. I've tried going into processes and it always shows that I have a HUGE amount of free RAM, even with the game and the streaming running.

And no, there is ZERO support for this game.


My System SpecsSystem Spec
.
1 Week Ago   #2
Megahertz07

Windows 7 HP 64
 
 

Run check disk
Open a CMD window as administrator and type:
chkdsk c: /f
It will say your disk is in use and if you want to schedule to next start = Yes

Pay attention on the results, specially bad blocks, bad clusters, bad sectors...
My System SpecsSystem Spec
1 Week Ago   #3
GoldenDog

Windows 7 Home 32 bit
 
 

Can you put more specs (HDD/SSD, RAM, Video card etc) Windows explorer is what you use to browse your files and it runs your taskbar
My System SpecsSystem Spec
.

1 Week Ago   #4
bearcat22

windows 7 home premium 64 bit
 
 

Quote   Quote: Originally Posted by GoldenDog View Post
Can you put more specs (HDD/SSD, RAM, Video card etc) Windows explorer is what you use to browse your files and it runs your taskbar

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My System SpecsSystem Spec
1 Week Ago   #5
Megahertz07

Windows 7 HP 64
 
 

For future use, edit your profile with all your hardware specs
User Profiles - Create and Move During Windows 7 Installation

Did you ran check disk?
My System SpecsSystem Spec
1 Week Ago   #6
bearcat22

windows 7 home premium 64 bit
 
 

Quote   Quote: Originally Posted by Megahertz07 View Post
For future use, edit your profile with all your hardware specs
User Profiles - Create and Move During Windows 7 Installation

Did you ran check disk?

That will take quite some time. I will have to do it overnight and report back tomorrow.
My System SpecsSystem Spec
1 Week Ago   #7
Megahertz07

Windows 7 HP 64
 
 

chkdsk c: /f will take less than 5 minutes
My System SpecsSystem Spec
.
1 Week Ago   #8
bearcat22

windows 7 home premium 64 bit
 
 

Quote   Quote: Originally Posted by Megahertz07 View Post
chkdsk c: /f will take less than 5 minutes
Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Users\beatcat>chkdsk
The type of the file system is NTFS.
Volume label is OS.

WARNING! F parameter not specified.
Running CHKDSK in read-only mode.

CHKDSK is verifying files (stage 1 of 3)...
678656 file records processed.
File verification completed.
18787 large file records processed.
0 bad file records processed.
0 EA records processed.
76 reparse records processed.
CHKDSK is verifying indexes (stage 2 of 3)...
801008 index entries processed.
Index verification completed.
0 unindexed files scanned.
0 unindexed files recovered.
CHKDSK is verifying security descriptors (stage 3 of 3)...
678656 file SDs/SIDs processed.
Security descriptor verification completed.
61177 data files processed.
CHKDSK is verifying Usn Journal...
36506736 USN bytes processed.
Usn Journal verification completed.
Windows has checked the file system and found no problems.

963120127 KB total disk space.
876254864 KB in 598556 files.
334704 KB in 61178 indexes.
0 KB in bad sectors.
816767 KB in use by the system.
65536 KB occupied by the log file.
85713792 KB available on disk.

4096 bytes in each allocation unit.
240780031 total allocation units on disk.
21428448 allocation units available on disk.

C:\Users\beatcat>
C:\Users\beatcat>
My System SpecsSystem Spec
1 Week Ago   #9
Mike8615

Windows 7 Ultimate 64 bit
 
 

Try an elevated command prompt and run sfc /scannow
My System SpecsSystem Spec
6 Days Ago   #10
bearcat22

windows 7 home premium 64 bit
 
 

Quote   Quote: Originally Posted by Mike8615 View Post
Try an elevated command prompt and run sfc /scannow

I do not know how to save or copy the results.
SFC /scannow says:

"Windows Resource Protection did not find
any integrity violations"
My System SpecsSystem Spec
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 Windows Explorer has Stopped Working




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