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Windows 7: Slow Boot due to uninstall problem

05 Mar 2020   #1
GrahamD

Windows 7 Pro 64 bit
 
 
Slow Boot due to uninstall problem

I had Discord (Gamers chat prog) but had issues with it and decided I no longer want it on my system. But getting rid of it is proving a problem as it's now causing a slow boot. I have done the usual Uninstall with Programs and Features, but it left a lot of junk on my system. I deleted the files under AppData and LocalData directories and checked to see if there were any stray registry entries named Discord.

However, it is taking a while to boot up so I assume there is something hanging around which is causing a problem. My question is, how and where can I see what is dragging my system? I assume this is in Event Viewer, but unless I'm missing something, it's hard to see exactly what the issue is.

Thanks in advance.
My System SpecsSystem Spec
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05 Mar 2020   #2
F22 Simpilot

Windows 7 Ultimate x64
 
 

If I were on your computer I more than likely could get rid of all its traces. But what you might try to do is reinstall Discord, yes, reinstall it. Then download and run the free and portable version of Revo Uninstaller. In Revo, uninstall Discord, scan for any registry left overs and file/folder left overs. Due make sure you look and read what left overs Revo Uninstaller presents to you for possible removal. Some registry and/or files/folders you may not need to remove and may be related to other software. But if the path for the registry, files and folders are related to Discord, you can more than likely remove them without issue. Do make sure Revo Uninstaller creates a system restore point prior to uninstall.

Now if after you follow my advice with reinstalling Discord and using Revo Uninstaller to get rid of it and your computer still bots slow, then I may have some other options you can try.
My System SpecsSystem Spec
09 Mar 2020   #3
GrahamD

Windows 7 Pro 64 bit
 
 

It hasn't worked. I can only assume Discord isn't the issue. Is there any (easy) way of reading the Event Log to see what is causing the issue?

One symptom I have noticed when I boot up, there is a "Please Wait" for about 20 secs before the log in screen, which used to play a little tune, log in and there is another Please Wait delay before desktop appears when it used to be more-or-less instantaneous.
My System SpecsSystem Spec
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09 Mar 2020   #4
F22 Simpilot

Windows 7 Ultimate x64
 
 

That sounds like a Windows update or something like that, but I could be wrong.

Why don't you run the program Autoruns from here and zip the ARN file and upload that zip here and I'll take a look.

Is Discord completely removed now?
My System SpecsSystem Spec
27 Mar 2020   #5
GrahamD

Windows 7 Pro 64 bit
 
 

Sorry for delay in responding, but I have had to replace my graphics card which suddenly died.

I have completely removed Dischord as well as a few others which I suspected may have been causing the issue. However, I still have the problem. Not only that, but occasionally when I get past the log in screen, it will open desktop with a 'Safe Mode' appearance along with a "Failed to Connect to a windows service" error. I shutdown and it hangs for 10 mins before it all closes, but usually it will come back as normal after reboot, along with the long "Please wait".

I have been through all the basic stuff like SFC and scandisk for error checking, but cannot find anything. I have been looking at Task Scheduler and found there is a series of Task Image is corrupt or has been tampered with" errors - could this be the issue?

Anyways, I have an Autoruns report which could be helpful.


Attached Files
File Type: zip Pc.zip (283.6 KB, 3 views)
My System SpecsSystem Spec
28 Mar 2020   #6
F22 Simpilot

Windows 7 Ultimate x64
 
 

Can you go into your Event Viewer under Windows Logs and right click Application and chose to Save All Events As and do the same thing for System.

I'd like to see if what I'm seeing in the Autoruns file has and bearing on some errors.


Also, in Autoruns under the WMI tab, BVTConsumer should be on. Check that off.
My System SpecsSystem Spec
06 Apr 2020   #7
GrahamD

Windows 7 Pro 64 bit
 
 

I've zipped up the Event View files, if you could kindly look and have reset the BVTConsumer tickbox.


Attached Files
File Type: zip Events.zip (2.38 MB, 1 views)
File Type: zip Events 2.zip (3.64 MB, 1 views)
My System SpecsSystem Spec
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06 Apr 2020   #8
F22 Simpilot

Windows 7 Ultimate x64
 
 

Can you go into safe mode and uninstall iTunes and something called zDoom using RevoUninstaller.

Revo Uninstaller Free - Remove unwanted programs easily

Make sure that when you use RevoUninstaller you only delete registry and files related to zDoom and Apple/Bonjour.

To get into safe mode, keep pressing the F8 key when the computer starts. Chose the first safe mode option. Don't chose with networking, etc.
My System SpecsSystem Spec
07 Apr 2020   #9
GrahamD

Windows 7 Pro 64 bit
 
 

I have removed ITunes and Bonjour and got rid of ZDoom (A shareware prog which launches the old Doom game).


It has hasn't made it better, but now Chrome, my default browser, refuses to start.


I have run Event Viewer again, but filtered it down to the last bootup, hoping this may help.


Thanks again.


Attached Files
File Type: zip Events Apr.zip (18.8 KB, 1 views)
My System SpecsSystem Spec
07 Apr 2020   #10
F22 Simpilot

Windows 7 Ultimate x64
 
 

It's looking like Windows is still trying to use zdoom.exe

Download Everything.exe and look for zdoom.exe If it's still there delete it.

It also looks like you have a multitude of other issues which may or may not be related to Bonjour or zdoom.

Downloads - voidtools

Also, run Autoruns again and post the ARN file.

Something else. Run Process Explorer, go to File and save as the file and upload here. Process Explorer - Windows Sysinternals | Microsoft Docs
My System SpecsSystem Spec
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