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Zoom Installer crashes when executing it (Windows 7 x86) :(
Hi everyone,
Thank u for reading my problem
My host PC wich used Windows 10 just died due to an electric shock near here.
I´ve bought the replacement needed to make it work again but it will be arriving next week.
So i decided to use my oldie but beauty pc, which specs are in my profile.
But, when I download and run the Zoom client setup, it jut crashes with this:
"Zoom Installer has stopped working, Windows can check for a solution to the problem.
--> check online for a solution and close the program
--> close the program"
when i choose "check for an online solution" it just opens the browser with a ghost microsoft trubleshoot page.
it also gives some error codes in the same message box as following:
Problem signature:
Problem Event Name: APPCRASH
Application Name: Installer.exe
Application Version: 5.1.27830.612
Application Timestamp: 5ee3802b
Fault Module Name: Installer.exe
Fault Module Version: 5.1.27830.612
Fault Module Timestamp: 5ee3802b
Exception Code: c000001d
Exception Offset: 0000924f
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 12298
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
its the first time something similar happened to me with this machine.
its an original build and legally activated windows, with all drivers installed properly.
plz help me, i have some zoom meetings that i haven´t joined :<