Windows 7 Wont turn off when put to sleep or hibernate

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  1. Posts : 181
    64 bit Win 7 Ultimate
       #1

    Windows 7 Wont turn off when put to sleep or hibernate


    Hi
    Medion Aloya E7214 acquired for 17" screen
    New install of W7 all works fine but . . .
    When I Shutdown->Sleep nothing much happens and I have to hold down the power button to stop the fan whirring. Restart is a normal windows start up
    When I Shutdown->Hibernate nothing much happens and I have to hold down the power button to stop the fan whirring. Restart then says resuming.

    So it looks like the process works but hte final step of turning off the computer does not work
    Ive checked the power options (including advanced) and I can find nothing that is preventing turning off (Hybrid sleep is allowed)
    Powercfg -A says Standby (S3) Hybrid sleep is allowed. S1 and S2 are not.
    Ive checked the Device Manager settings for everything that has a power management tab
    HID compliant mouse (A USB mouse) has a greyed out unticked Power Management setting "allow the computer to turn off this device" but it wont sleep even if I remove this mouse
    The 2 Network devices have "allow the computer to turn off this device" ticked as do the Generic USB Hubs anbd the USB Root Hubs.

    So what is preventing this computer from turning off?
      My Computer


  2. Posts : 7,222
    Windows 7 HP 64
       #2

    When you hold down the power button to stop the fan whirring it shutdown, doesn't it?
    If so, you should run a check disk
    Open a CMD window as administrator and type:
    chkdsk c: /f
    It will say your disk is in use and ask if you want to schedule to next start = yes

    I suppose you did run Control Panel\All Control Panel Items\Power Options\Edit Plan Settings to see if sleep and hibernation are enabled
      My Computers


  3. Posts : 181
    64 bit Win 7 Ultimate
    Thread Starter
       #3

    Check Sleep and Hibernate availableYes.
    Run checkdsk - Yes
    Have also noticed that it wont turn off from Start->Shutdown so this is nothing to do with Sleep or Hibernate just the shutdown process. (which is consistent with the hibernate behaviour)

    Its actually weird because
    Start->Restart says "shutting down" screen goes black and then about 35 secs later it turns off and restarts But
    Start->Shutdown says "shutting down" screen goes black and then 2 minutes later the fan in still whirring and all the lights are still on
      My Computer


  4. Posts : 7,222
    Windows 7 HP 64
       #4

    Is BIOS up to date?

    Create a shortcut with the code below, place on the taskbar and execute. The computer should shutdown
    Code:
    C:\Windows\System32\shutdown.exe /p
      My Computers


  5. Posts : 181
    64 bit Win 7 Ultimate
    Thread Starter
       #5

    Yes it should . . . . . but it doesn't.
    As before, screen goes black but indicator lights stay on and fan whirrs

    Shutdown /r works fine (turns off, all lights out, fan off and then restarts)
    (but it takes 30 secs form screen black to switch off so maybe a timeout somewhere)
    Off for maybe 5 secs then restarts perfectly

    Bios updated from Medion website
      My Computer


  6. Posts : 7,222
    Windows 7 HP 64
       #6

    I had a old Win XP laptop that was acting like yours after I installed Linux on it. I couldn't find a solution.
    I suggest you go to a Medion Aloya forum to see if there is a solution.
      My Computers


  7. Posts : 181
    64 bit Win 7 Ultimate
    Thread Starter
       #7

    Thx.
    Q alread on Medion (with apologies for coss-posting) but response time there is very slow.
      My Computer


  8. Posts : 6,750
    Windows 7 Ultimate x64/ Windows 10 Enterprise LTSC
       #8

    Get into your BIOS and check the low power modes...
      My Computer


  9. Posts : 181
    64 bit Win 7 Ultimate
    Thread Starter
       #9

    F22 Simpilot said:
    Get into your BIOS and check the low power modes...
    There is nothing in the BIOS about lower power modes
      My Computer


  10. Posts : 6,750
    Windows 7 Ultimate x64/ Windows 10 Enterprise LTSC
       #10

    C-STATE, EIST, S2 or S3 suspend? Look good and hard.
      My Computer


 
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