It's Jan. 30, 2024 and for the last 4 weeks when I go to shutdown my HP laptop that may be as old as the question that was asked back in 2009 and I still can't resolve, if Anyone can help me with it before my laptop Self-Destructs I'd Very Much appreciate it. The problem:

When I check out of every tab and close the lid of my laptop, which is the choice I selected for shutting it down, the prompt of needing to "close the program or task running in the background and Cancel the shutdown and close the program or task first" or similar wording appears for no more than 2 seconds. So I began video recording with my phone camera so I could capture it to read what is open because it flies by So Fast that I can neither read it OR Cancel it before it's gone and continues to shut off, I use my TV as a monitor for a bigger viewing screen. It shows, "Xerox Scanner Template deletion in progress" and then goes dark. It happens Every time I shutdown and is making my laptop run slower in every way after a few hours of using it and there is Nothing about any 'Xerox' showing in any configuration of the Task Manager and I have Nothing but a SONY TV connected to the laptop and Don't watch TV and have No Cable TV connection.

I have two other people using the same WiFi network and one has a HP Scanner and a Canon printer/fax combo and turned both off and disconnected them to try and help but Nothing will get rid of that, 'Xerox Scanner Template deletion' message. Was the issue from May 2009 regarding the same/similar issue with someone else Ever Solved? Please Help me if you can.