Fresh Win 7 Installed OK but Not Working "Properly"

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  1. Posts : 189
    64 bit Win 7 Ultimate
       #1

    Fresh Win 7 Installed OK but Not Working "Properly"


    OK I know its a bad title but . . . . well apologies.
    I'm resurrecting an old Toshiba Laptop (T9000 32 bit, 1GM Ram Pentium III mobile CPU 1Ghz)
    The Win7 install went fine. I thought I'd leave windows updates (likely a day or so) until at least I was sure it was working.

    Install left some devices without drivers (Base System [NtPNP_PIC0013], unknown device [ACPI\SMCF010] and a LAN card). I tried Avasts driver updated but it didn't find anything (scanned the drivers but I suspect it never "phoned home" to see if they were OK)

    The laptop has IE8 (Ugh) so I tried to install Firefox, chrome but they kept crashing. In desperation I downloaded an offline installer for Edge. That got as far as the 'Are you OK to let this program make changes' question and when I clicked yes it shut down half way though ' Please wait while configures etc etc

    sfc /scannow reports no integrity violations

    dism /Online /Cleanup-Image /RestoreHealth reportss error 87 restpre health not recognised in this context

    dism /Online /Cleanup-Image error 87 enure that comman line arguments are valid!!

    As an aside - I was going to do a virus scan with windows defender but it reported a need for up to date definitions and when I clicked "check for updates now" I received "the program cant check for definition updates error 0x80072f8f"
    But this error is related to date/time settings and they are correct.

    (I also get web site issues with security certificates which are also probably date and time related)

    So there is something badly wrong mostly I suspect with Web access but exactly what and how to fix it . . .

    Sensible suggestions gratefully received
      My Computer


  2. Posts : 494
    Windows 7 Home Premium 64-bits
       #2

    You have quite a challenge with a computer that has such an old CPU. Only 1GB RAM also limits your computer.

    I have an old desktop with a AMD Athlon XP 2800+ (2.25GHz) CPU. It came out about a few months after the mobile Intel Pentium III-M
    933 MHz CPU. What they both lack is the CPU SSE2 instruction which limits the software and Windows versions that will run on them. For example, I found out that Windows updates after about 2018 will cause your computer to crash. You have to do a system restore to recover. Right now I have Windows 7 installed again on that computer but will be careful what updates I install. Some software also requires SSE2 so you will have to install old versions that work without SSE2. I have Firefox 45.9.0 on my old computer. I selected that version based on:

    Q: My xp computer will not let me download Fire Fox that will work. It says I need SSE2 to allow it? Where and how can I accomplish this?
    A: Since your CPU does not support SSE2, this means for Windows Firefox 48.0.2 Release and the much more current 45.9.0 ESR were the last as 49.0 and later on Windows required CPU's that supported SSE2.

    Directory Listing: /pub/firefox/releases/45.9.0esr/win32/ and pick your locale.
    What version of Fire Fox for XP and site to download from?
    What version of Fire Fox for XP and site to download from? | Firefox Support Forum | Mozilla Support

    BTW, I have Toshiba Tecra M7-S7331 laptop. It has an Intel Core Duo T2400 1.83GHz. It was purchased in 2006. It came with 1GB RAM but now has 4GB. Since the CPU is much newer than yours it does support SSE2. It came with Windows XP Tablet Edition but now has Windows 7 Pro. Note Windows 10 does work on it but is really slow with it.
      My Computers


  3. Posts : 16,506
    7 X64
       #3

    Assuming you have internet connection:

    You can either manually install a couple of updates so windows update will work and there is sha 2 support ( sha 2 support needed for lots of things including mse definitions)
    windows6.1-kb3138612-x64.msu
    https://www.microsoft.com/en-us/down....aspx?id=51212
    windows6.1-kb4474419-v3-x64.msu
    https://catalog.s.download.windowsup...16308ef79c.msu

    Fresh Win 7 Installed OK but Not Working "Properly"-mse-8-12-24.jpg

    or you can use dism++

    https://github.com/Chuyu-Team/Dism-M....1.1002.1B.zip

    HERE

    that shows how to mount and update the install.wim

    To update installation media see first post on that thread
    Update your Win 7 installation media


    If using dism++ on your currently running system it will already be selected ( highlighted in blue in top pane )

    click Updates in the left pane then click Scan
    Last edited by SIW2; 08 Dec 2024 at 23:22.
      My Computers


  4. Posts : 189
    64 bit Win 7 Ultimate
    Thread Starter
       #4

    SIW2 said:
    Assuming you have internet connection:
    You can either manually install a couple of updates so windows update will work and there is sha 2 support ( sha 2 support needed for lots of things including mse definitions) windows6.1-kb3138612-x64.msu https://www.microsoft.com/en-us/down....aspx?id=51212 windows6.1-kb4474419-v3-x64.msu https://catalog.s.download.windowsup...16308ef79c.msu
    Thanks.
    It seem strange that Win7 SP1 does nto proviude this as standard?
    This is a 32 bit machine. Where can I find 32 bit equivalents

    - - - Updated - - -

    MisterEd said:
    You have quite a challenge with a computer that has such an old CPU. Only 1GB RAM also limits your computer.
    What version of Fire Fox for XP and site to download from?
    What version of Fire Fox for XP and site to download from? | Firefox Support Forum | Mozilla Support

    .
    Thanks

    Challenge - I know . But it original XP OS was screwed up. I tried a fresh reinstall of XP but that din't work so I thought I'd try Win7 as I had an old version lying around

    I was using firefox 52.9 because I read somewhere that it should work I'll try the earlier version you mentioned

    - - - Updated - - -

    MisterEd said:
    You have quite a challenge with a computer that has such an old CPU. Only 1GB RAM also limits your computer.
    What version of Fire Fox for XP and site to download from?
    What version of Fire Fox for XP and site to download from? | Firefox Support Forum | Mozilla Support

    .
    Thanks

    Challenge - I know . But it original XP OS was screwed up. I tried a fresh reinstall of XP but that din't work so I thought I'd try Win7 as I had an old version lying around

    I was using firefox 52.9 because I read somewhere that it should work I'll try the earlier version you mentioned
      My Computer


  5. Posts : 7,218
    W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
       #5

    Dism wasn't setup for W7 hence the error 87.... please run KB947821... SURT System Update Readiness Tool
      My Computer


  6. Posts : 189
    64 bit Win 7 Ultimate
    Thread Starter
       #6

    An update. I've tried installing various KBs that WWW articles seemed to think important
    4496028 installed OK
    4474419 reported not applicable to this computer
    3138612 reported not applicable to this computer
    3020369 reported not applicable to this computer
    The 'Not applicable KBs generally searched for updates first so looks like one or more required KBs are missing

    Windows update fails with error 80072EFE (which is some issue that prevents the software from contacting the Microsoft servers)
    However, the internet works fine - at least firefox (Thanks MisterEd) now works fine.

    SURT reported no errors in its log file
    SFC /Scannow reports no errors
    So what now?
      My Computer


  7. Posts : 16,506
    7 X64
       #7

    Windows update fails with error 80072EFE
    I already explained that an update is required for win7 windows update to work nowadays.

    You can install it manually by downloading it from microsoft.

    The 64 bit version is windows6.1-kb3138612-x64.msu

    The 32 bit version is windows6.1-kb3138612-x86.msu
    https://www.microsoft.com/en-us/down....aspx?id=51208

    I also explained the importance of the sha 2 update

    The 64 bit version is windows6.1-kb4474419-v3-x64.msu

    The 32 bit version is windows6.1-kb4474419-v3-x86.msu
    https://catalog.s.download.windowsup...1b3223bec6.msu

    I also suggested you try dism++ and provided the download link.
    Last edited by SIW2; 09 Dec 2024 at 17:26.
      My Computers


  8. Posts : 198
    Windows 7 Home Premium
       #8

    Rincewindwiz said:
    I was going to do a virus scan with windows defender but it reported a need for up to date definitions and when I clicked "check for updates now" I received "the program cant check for definition updates error 0x80072f8f"
    Enable the TLS 1.2 protocol.

    0x80072F8F
      My Computer


  9. Posts : 189
    64 bit Win 7 Ultimate
    Thread Starter
       #9

    as previously noted:
    kb3138612 (for X86) reported not applicable to this computer
    kb4474419 (for x86) reported not applicable to this computer
    3140245 (enable TLs1.2) reported not applicable on this computer
    so how do I get TLS1.2 installed?

    SFC /scannow now reports "windows resource protection could nto start the repair service"
    SURT reported no errors

    I am afraid operating DSIM is beyond my modest capabilities. I did start it up on the problem machine; it did display the OS on the big blue box top left but selecting Windows Update (top) Updates (left) and scan simply produces the message "the system cannot find the file specified" - which file should be specified and how

    What can I try next?
      My Computer


  10. Posts : 16,506
    7 X64
       #10

    kb3138612 (for X86) reported not applicable to this computer
    kb4474419 (for x86) reported not applicable to this computer
    What installation media did you use?

    Ideally start with the sp1 media refresh .iso file

    en_windows_7_ultimate_with_sp1_x86_dvd_u_677460.iso
    also known as
    X17-59463.iso

    SHA1: 65FCE0F445D9BF7E78E43F17E441E08C63722657
      My Computers


 
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