Screen goes black after 10 minutes - HELP please


  1. Posts : 65
    Windows 7 Premium
       #1

    Screen goes black after 10 minutes - HELP please


    Have a new HP 300 Touchsmart computer ( less than a week old ) and I have disabled the screensaver thinking it would solve the problem I am having , but the problem still exists . While I am watching a Youtube or other video the screen will dim slightly and a few minutes later go black . If I move the mouse the screen will return to normal . Anybody know how I might be able to fix this via some setting or other way ? Thanks in advance .
      My Computer


  2. Posts : 17,545
    Windows 10 Pro x64 EN-GB
       #2

    IF you already checked it's not screensaver, then it have to be power options. See attached image.

    Kari
    Attached Thumbnails Attached Thumbnails Screen goes black after 10 minutes - HELP please-power_options.png  
    Last edited by Kari; 02 Dec 2009 at 17:58.
      My Computer


  3. Posts : 222
    Windows 7 x64
       #3

    Change your power plan. Control Panel -> Hardware and Sound -> Power Options

    Aww Kari beat me to it. :)
      My Computer


  4. Posts : 65
    Windows 7 Premium
    Thread Starter
       #4

    Kari and Belikexp - arigato ! :)

    I am now using the computer in Japanese ( live in Japan with Japanese wife ) so sometimes can't read all the instructions / icon titles / etc...Going to upgrade to Ultimate soon so I can operate in English . In the meantime , I may be asking some " dummy " questions here on the forum . Cheers !
      My Computer


  5. Posts : 36
    Windows 7 Ultimate 64 bit Signature Edition
       #5

    sushiman said:
    Kari and Belikexp - arigato ! :)

    I am now using the computer in Japanese ( live in Japan with Japanese wife ) so sometimes can't read all the instructions / icon titles / etc...Going to upgrade to Ultimate soon so I can operate in English . In the meantime , I may be asking some " dummy " questions here on the forum . Cheers !
    Dummy questions is fine, we like to help everyone.

    See you around a little bit more often.
      My Computer


 

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