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Windows 7: Urgent!! Help needed to recover lost data

06 Dec 2009   #51
Tews

64-bit Windows 8.1 Pro
 
 

Hmm... didnt notice that... Id still check out a good hardware shop .. take the lappy with you ... Good Luck..


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06 Dec 2009   #52
Dwarf

Windows 8.1 Pro RTM x64
 
 

These are known as Tamper Proof Torx. They require a special driver to operate.

Can you post some images showing the external drive clearly from all angles.
My System SpecsSystem Spec
06 Dec 2009   #53
SusanHC

Windows 7 and Vista
 
 

Quote   Quote: Originally Posted by Dwarf View Post
These are known as Tamper Proof Torx. They require a special driver to operate.

Can you post some images showing the external drive clearly from all angles.
yes will do
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06 Dec 2009   #54
Adrian

 
Data Recovery

Good morning Susan, welcome to Windows 7 support.
Unfortunately your issue is not 1 of data recovery but of hard drive failure.
Recovery of data requires expertise and an understanding of hard drives. Based on the sensitivity of your data and if you have certain exposure on the revalation of this data pull out the drive and store it in a safe place.

regards,
Adrian
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06 Dec 2009   #55
SusanHC

Windows 7 and Vista
 
 

Here are the photos, some better than others! Hope they are OK if not I'll do more.


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06 Dec 2009   #56
gregrocker

 

^^bumped for follow up help for Susan!^^
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06 Dec 2009   #57
Frostmourne

Windows 7 Ultimate x86-64
 
 

Maybe you can remove it and stick it into a desktop pc.
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06 Dec 2009   #58
Adrian

 

Quote   Quote: Originally Posted by SusanHC View Post
Here are the photos, some better than others! Hope they are OK if not I'll do more.
Susan, just a shot in the dark, was the hard drive shaken or dropped by any chance?
My System SpecsSystem Spec
06 Dec 2009   #59
zigzag3143

Win 8 Release candidate 8400
 
 

Guys and Gals

One thing to consider is the data. Once the seal on that drive is broken any dust will make recovery infinitely more difficult. I haven't read the thread but if it is important enough to send out for recovery I wouldn't open it.

Just passing Thru

Ken J+
My System SpecsSystem Spec
06 Dec 2009   #60
joel406

Windows 7 Ultimate x64/x86 Windows 7 Pro x64/x86 Windows 7 Home Premium x64/x86
 
 

zigzag thats just a caseing that contains a hard drive. Breaking it open will not bother it I do it all the time.

After getting the drive out they can connect it directly via the SATA conection to a working motherboard with a working OS and extract the data.

And if you guys are still looking for good data recovery software try "GET DATA BACK" it works most of the time.

For difficult recovery or doing data recovery on a MAC I use "rstudio" it is a true miracle worker. But the scans take forever and you really gotta be accurate about your settings.
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 Urgent!! Help needed to recover lost data




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