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Windows 7: Windows 7 64 bit RAM and game freezing problems

09 Dec 2009   #1

Windows 7 64"
Windows 7 64 bit RAM and game freezing problems

Hey guys,

I had been using the Windows 7 64 bit Release candidate version for some time now. I have finally a bought copy of Windows 7 professional 64 bit and I installed it last night.

Here is my problem:

I am finding that on games such as Mass Effect and Dragon Age during the conversation cut scenes, the game freezes and I have to CTRL-ALT-DEL in order for the game to 'refresh' itself and start working again. However this seems to be a recurring problem as it will freeze its self again after so many miniutes / hours.

Another problem I have been getting is during the game, objects may suddenly turn purple or green etc. I have to reload the game in order for this to fix itself.

I have been thinking it must be the GFX (nvidia) drivers. However I have just opened task manager to view my performance and I discovered this:

I have 8GB of RAM and the system is using 81% of it! All I am doing is seraching the web, there are no games open or any programms that could take up that much RAM.

Could this be the reason as to why my games go funny in cutscenes? This problem has only started happaning when I installed a new copy of Windows 7 Professional 64 bit last night.

Could any please shed some light onto why the system is using so much RAM? And as to wheather this is the problem with my games freezing too?

My comp spec:

Nvidia 8800 GTS x2
Intel Quad CPU @ 2.4ghz
Windows 7 professional 64 bit

Things I have done:

Updated to latest GFX drivers.
Updated to lastest sound card drivers
I did a format of the HDD last night before I put Windows onto it

Thanks in advance,

My System SpecsSystem Spec
09 Dec 2009   #2

Microsoft Community Contributor Award Recipient

Windows 10, Home Clean Install

Bottom line, you need to find out the cause of the problem. I think that the easiest way would be to reinstall your OS. Use it for a while, without any programs. If it worsk properly make a system image and save on a separate hard drive. Install one program at a time and use it. Once you are satisfied with the performance, make a system image and replace the prior maded image. Continue the process. Once you have found the offending culprit, install all other programs. You will be able to use your system, now, while you try to discover a cure for your problem. Yes, I know this is a PIA, but I think this is the best solution.
My System SpecsSystem Spec
09 Dec 2009   #3

Windows 7 Ultimate x64 SP1

Can you look into the Process tab and see whats taking up all the memory? Take a screen shot of it so we can see it and advise.
My System SpecsSystem Spec

09 Dec 2009   #4

Windows 7 64"

sure ok:

My System SpecsSystem Spec
09 Dec 2009   #5

Windows 7 Home Premium x64(desktop), Windows 7 Professional x86(laptop)

I think your best bet is a fresh install, as richc46 suggested.
If you click on 'Show processes from all users', it will show the rest of the processes running, even if there is just one user.
Has this problem been occuring since you installed Win 7, or did it just start after installing a program? if so, that program could be the culprit.
My System SpecsSystem Spec
09 Dec 2009   #6

Windows 7 64"

Ok thanks for the info,

I will try a fresh install tommorow. As far as I know, this started happaning as soon as I installed the latest Windows last night. As I didnt have this problem on the old Windows 7 RC version.
My System SpecsSystem Spec
09 Dec 2009   #7

W7x64 Pro, SuSe 12.1/** W7 x64 Pro, XP MCE

Before reinstalling the OS, I would run Memtest86 to insure that your ram is okay, and reseat the ram sticks. If that doesn't solve the problem, proceed as suggested above.
My System SpecsSystem Spec

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