New
#1
Please Help
Firstly I apologise for joining just to ask for a favour but with Christmas just arounfd the corner I don't know where else to turn.
My best friend has bought a laptop for his daughter's Christmas present. Unfortunately we have a problem, when we go on the internet the o and . keys do not work. If you disable the internet connection FN F10 both keys work when writing in Word. Obviously the . button affects every URL and o means we can't even get googleto work.
If anyone has any idea what this problem might be I would really appreciate your help.
Thanks in advance
Iain