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Windows 7: Black Screen with mouse pointer. Help!

29 Dec 2009   #1
Need Help

Windows 7
 
 
Black Screen with mouse pointer. Help!

Recently my computer has not been loading windows 7 up intill the login screen. I get to see the little circle color things swirl around with the "Loading Windows" text, but were the login screen usually appears, I get a totally black screen with a movable mouse pointer. It is a brand new rig with 4g RAM (2g sticks) and I am running the 64 bit version but wounder if this is causing the problem. Also when I try to do a system restore using the windows disc, I must first go into the settings (by pressing DEL on start up), then set my bay drive to boot first rather then my SATA to get the "Press any button to boot from disc... " prompt. Otherwise windows will ignore the disc. However when I load the disc and try to go into restore points, there are none to choose from.... I have no clue what to do and am willing to just install windows complelty again ext. Please help!


My System SpecsSystem Spec
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30 Dec 2009   #2
ZeshanA

 

Quote   Quote: Originally Posted by Need Help View Post
Recently my computer has not been loading windows 7 up intill the login screen. I get to see the little circle color things swirl around with the "Loading Windows" text, but were the login screen usually appears, I get a totally black screen with a movable mouse pointer. It is a brand new rig with 4g RAM (2g sticks) and I am running the 64 bit version but wounder if this is causing the problem. Also when I try to do a system restore using the windows disc, I must first go into the settings (by pressing DEL on start up), then set my bay drive to boot first rather then my SATA to get the "Press any button to boot from disc... " prompt. Otherwise windows will ignore the disc. However when I load the disc and try to go into restore points, there are none to choose from.... I have no clue what to do and am willing to just install windows complelty again ext. Please help!
When you go into the Install CD Recovery Options try selecting Start-Up Repair. Let it do it's "magic" and then reboot. If it hasn't worked, then run it three times. If it still doesn't please report back.

ZeshanA
My System SpecsSystem Spec
30 Dec 2009   #3
richc46

Microsoft Community Contributor Award Recipient

Windows 10, Home Clean Install
 
 

Try safe mode and see what happens. In safe mode and see what happens. If you can get into safe mode, the problem is caused by a process that loads at start up. If that is the case we can tell you about a clean boot that will help solve the problem
My System SpecsSystem Spec
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30 Dec 2009   #4
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Repair windows startup sector. Place the windows 7 dvd it the dvd drive and boot in it. Prace install now button.
Gine the language, currency ect. options and then choose the repair windows option. Then follow the instructions. I hope your problem will be fixed. Coz I was in just similar situation a few days before. This process worked for me.
My System SpecsSystem Spec
01 Jan 2010   #5
Need Help

Windows 7
 
 

Hay everyone sorry I didn't post back in a while, my internet has been down. Ok well ZeshanA i tried the start up repair once and it did not fix the problem. I then tried it multiple times like sugguested; however, produced the same results.

Richard, I tryed to get into safe mode and it completely stopped and froze at the "Loading Windows Files" screen, and after about 3 minutes it restarted. dang

Thanks for your support
My System SpecsSystem Spec
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 Black Screen with mouse pointer. Help!




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