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Windows 7: Cursor Jumps all over screen

05 Dec 2011   #21

Windows 7 Ultimate x64, & Mac OS X 10.9.2

While its probably software related I'm going to throw in a curve ball. Does it happen only when plugged into the mains!?

My old man had a faulty charger causing it to earth intermittently. This would cause the curser to be all over the place at time and other it would just lag. I tried everything I could think of when it came to drivers and setting as well as taking it apart.

A light bulb moment struck and remembered he had a charger issue a few weeks before, tired one of my spare and problem solved that still rates highest in my list of pain in the ass fixes that wasn't broken lol.

My System SpecsSystem Spec
05 Dec 2011   #22

Win Vista 32bit

OK I resolved the issue (I hope). I noticed that even though I had disabled the TouchPad (showing as ALPS in Device Manager), I had also disabled the icon from the system tray (I'm using Vista), so it wasn't showing in order to configure. I went to customize desktop and selected the checkbox next to the Touchpad in order to show it in the system tray.

Still having problems, so Googled the name of the touchpad and downloaded the latest drivers, installed them.

Then the "control panel" for the touchpad is enabled off of the system tray icon and I was able to disable the offending hardware (I never use it anyway).

So far, so good. I'll keep an eye on it, but this is a good thread, I'm grateful for all suggestions here!
My System SpecsSystem Spec
05 Dec 2011   #23

Win Vista 32bit

Quote   Quote: Originally Posted by badger906 View Post
While its probably software related I'm going to throw in a curve ball. Does it happen only when plugged into the mains!?
Interesting point. My Dell laptop is always connected to the power source, so I've never thought to check into that option, but I will do so as soon as I get home (will re-enable the touchpad and remove the charger to see if that exhibits the same behavior!).

Who knew? :)
My System SpecsSystem Spec

13 Jan 2012   #24

windows 7 professional

With my older HP laptop running XP Pro I never ever had a skipping cursor problme. I have a new ACER with Windows 7 Pro and it is entirely frustrating to use Word, because the cursor has a mind of its own. Tried all the fixes suggested on online forums, tried working it out with ACER through some Indian dude who just wanted to send links about how to completely restore my computer to factory settings--not on. Tried for the past five months to work it out with Microsoft and have had emails and registered letters to their Redmond HQ ignored. Finally wrote to the Washington State AG Consumer office last month. MS wrote that I must work it out with ACER. Round and round the mulberry bush the monkey chased the weasel--Microsoft in this instance. I am going to ask a mate's assistance to install my retail copy of XP Pro (several years old but still with one license remaining) on my ACER. I despise Windows 7 for many reasons other than just the cursor problem. XP Pro was a good workhorse. If any of you folks have an inside track to Microsoft management please advise so all of us can unite on this one.
My System SpecsSystem Spec
10 Feb 2012   #25

Windows 7 32 bit

Toshiba Tecra R850 i7 with Windows 7 Pro

Solved the problem disabling the touch pad. In the system tray, there is a touch pad icon, double click it and an Advanced Feature Settings panel will show up. Click the Others tab and check the checkbox that says Touch Pad and Accu Point are automatically invalidated, under the USB mouse connection fieldset. Even though I use a bluetooth mouse it still detected it and disabled the touch pad.
Thanks so much for the suggestions.
My System SpecsSystem Spec
01 Mar 2012   #26

Win7 64 Bit

I had the same issue. It would jump every 3 seconds 3 or 4 inches by itself. With my hands off the Dell E6520 totally. This wasn't like this until recently..I've had the notebook for almost a year now so I figured it must be something I installed or virus etc.
I cured it it seems. Not sure what I did as I did a lot of stuff at once because of the irratation it gave me. I uninstalled the Touch Pad software in Add Remove Programs. Also I ran Malwarebytes which detected alot of stuff and had it removed. Ran it twice and found 3 more items.. reinstalled the Touch Pad with the Driver/Software that came with my new notebook (Dell had the old driver as well as newest) and this seemed to fix it so far. Also in the Touch Pad settings I backed off on some stuff like less sensitiveity,scrolling but kept the cursor speed up. So far so good.
My System SpecsSystem Spec
05 Mar 2012   #27

Win 7 64 bit
Install updated driver for touchpad

I have a Dell Latitude E6400, Win 7, 64 bit.

I installed the updated drivers from : Drivers | Synaptics

I was able to fix the problem right away.
My System SpecsSystem Spec
06 Mar 2012   #28

Win7 64 Bit

Quote   Quote: Originally Posted by sks1282 View Post
I have a Dell Latitude E6400, Win 7, 64 bit.

I installed the updated drivers from : Drivers | Synaptics

I was able to fix the problem right away.
I tried this and it doesn't work nearly as good on my Dell 6520. I find installing the older driver at Dells driver site works great.

I should try the newer one again as It may have been Malware. During this problem I ran Malware and found alot of items infecting. I usually don't have those items.
My System SpecsSystem Spec
03 May 2012   #29

Windows 7 Enterprise
similar issue with windows 7

I'm seeing an issue where windows pop between my 3 screens. I have windows 7 enterprise 32 bit on a dell E6410 laptop. i am using a docking station, driving one monitor via DVI, and another through a USB-VGA converter (only way i could figure out to use 3 monitors). I'm using a separate keyboard through the docking station.

Anyway, the problem I'm having is that every once in awhile, if I type 1, 2, or 3 on the main keypad (not the number-only keypad to the right with num-lock on), the active window will jump to monitor 1, 2, or 3. I think I may have killed it just by hitting the windows button, but I'm not sure. Something strange is happening that I haven't resolved yet. It doesn't happen all the time and I'm not sure what triggers it to start happening or stop happening.
My System SpecsSystem Spec
16 Apr 2013   #30

Windows 7 64 bit SP1
Consider cause is a driver confilict

I've tried adjusting the mouse and touch pad sensitivities. I really think the jumping cursor is a driver conflict. I have a brand new laptop and methodically installed the drivers one by one, attaching the hardware as I went. The laptop worked just fine for a few days then on installing one particular program I messed up the SQL 2005 server so needed to restore the laptop to a previous image that did not have the hardware drivers yet installed. I made the mistake of dropping the laptop into the docking bay. All the hardware was connected to the docking bay and Windows 7 started to load the drivers by itself. That's when the jumping cursor problem started.

It took about a week of reading forums, removing and re-installing drivers and hardware. Finally I'm back to work again with a stable laptop. I narrowed it down by trial and error to a conflict between a Wacom pen tablet driver and the driver for a Microsoft LifeCam VX webcam. The two do not co-exist nicely however they did on my first round of installation. I have since removed the Lifecam driver and software, rebooted, and I'm on day 2 now with a stable laptop.

I know it's not my touchpad because the laptop is in a docking bay and I use an external keyboard, external Cirque Glidepoint touch pad and a Wacom Bamboo pen tablet and the laptop is on the corner of my desk, so my hands are at least 2 feet away from the touchpad on the laptop at all times. The other clue was I kept having an "unknown usb device" show up in Devices and Printers. Unplugging the LifeCam cleared the error message and icon so I suspected the camera might be related to the problem.

So if you've exhausted all the laptop touchpad fixes, consider that it may be a driver conflict. Then it's a case of trial and error to see which device it may be. I have 9 USB devices plugged into the docking bay and a 10 port USB hub, so lots of peripherals.

[added] I ran virus scan and Malaware several times and there were not keyloggers or other viruses or spyware detected. I'm pretty sure the jumping cursor was a driver conflict. My preference is to load most drivers by downloading the latest version from the manufacturer's site and installing myself rather than let Windows find them. I had no issues when I installed drivers manually. But I had issues when I accidentally let Windows find the drivers by itself.

[Added] Day 3 now and laptop running fine. Not one instance of a jumping cursor or text ending up all over the screen while typing, and no text mysteriously being selected and then overtyped. What a relief.

Good luck.
My System SpecsSystem Spec

 Cursor Jumps all over screen

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