New user needs help; numerous issues with Windows 7

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  1. Posts : 17,322
    Win 10 Pro x64
       #41

    That is a false positive, put that in your ignore list.
    Attached Thumbnails Attached Thumbnails New user needs help; numerous issues with Windows 7-ignore.png  
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  2. Posts : 44
    Windows 7 Home Premium
    Thread Starter
       #42

    derekimo said:
    That is a false positive, put that in your ignore list.
    All the tabs other than "Scanner" are disabled, I can't click on the the "Ignore List" tab and open it.
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  3. Posts : 17,322
    Win 10 Pro x64
       #43
      My Computer

  4.    #44

    Never had a false postive on Avast

    http://download.cnet.com/Avast-Home-...-10019223.html
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  5. Posts : 44
    Windows 7 Home Premium
    Thread Starter
       #45

    Uninstalled and clicked on your link, which took me to a page that looked exactly like the one I DLed from first. Apparently CNET and download.com are the same site. I thought maybe it was a different copy, so DLed and ran scan. Got same results, and again every tab other than "Scanner" is disabled.

    One thing I did notice while watching the files being scanned, they went by really fast, but I could see that a ton of the files started C:\Windows\System32... I am running Windows 7 Home Premium 64, but never saw any system files with a 64, just 32. Could this indicate a factory software installation screw-up? I should see a 64 on the system files, shouldn't I?
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  6. Posts : 44
    Windows 7 Home Premium
    Thread Starter
       #46

    DLed from this link, required restart; now trying to run program, but it is demanding a registration key. No idea where to purchase this key, and doubtful that I could afford it at this time.
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  7.    #47

    No it is a free program which you can get a key by quick registration on the Registration window which pops up.

    When it starts up, there will be two blue balls in systray. RightClick on the V one and disable that add-on service which isn't needed, then rightclick again and merge with main Icon. Now you have almost no resource hit.

    When you open the program, after it runs the memory scan, you can browse to Tools>Schedule Boot Scan and schedule it for restart if you didn't do it when offered during install.

    Once it's done, as long as you don't turn off Real Time Protection, then nothing will get in.
    Last edited by gregrocker; 07 Jan 2010 at 23:29.
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  8. Posts : 44
    Windows 7 Home Premium
    Thread Starter
       #48

    gregrocker said:
    No it is a free program which you can get a key by quick registration on the key window which pops up.

    When it starts up, there will be two blue balls in systray. RightClick on the V one and disable that add-on service which isn't needed, then rightclick again and merge with main Icon. Now you have almost no resource hit.

    When you open the program, after it runs the memory scan, you can browse to the Boot Scan and schedule it for restart if you didn't do it when offered during install. Once it's done, as long as you don't turn off Real Time Protection, then nothing will get in.
    I've never heard of needing a registration key for a free application before, and I don't see how to get it. There is a box to type the registration key into, with 2 buttons that say register and cancel. Do you have a link?

    When people having been telling me to right or left click on something, I can never get a clear answer on which right or left key is being referred to. My mousepad has 5 buttons: top left, top center, top right, bottom right, and bottom left. Would it be the top right or bottom right button?

    Sorry, I apparently have no idea what a "systray" is. I thought it maybe meant "system tray", but the only result in searching for that in the Help and Support feature, has to do with burning a CD or DVD, and searching for "systray" produces no results.

    Sorry, maybe the computer lingo/slang has changed way more than I realized in 5 years; I have no clue what having "almost no resource hit" means.

    When you say "merge," is that like a drag-and-drop action?
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  9.    #49

    Click the Avast Register link on activation key window to get your key by email.

    The right click button is the one on the right.

    System Tray: WHen you rightclick on V Avast icon you will see Disable and Merge. Do in that order.

    Almost no resource hit means low CPU and RAM usage.
    Last edited by gregrocker; 07 Jan 2010 at 05:48.
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  10. Posts : 44
    Windows 7 Home Premium
    Thread Starter
       #50

    gregrocker said:
    Click the Register link on activation key window to get your key by email.

    The right click button is the one on the right.

    System Tray. WHen you rightclick on V Avast icon you will see Disable and Merge. Do in that order.

    Almost no resource hit means low CPU and RAM usage.
    I don't see any link, just a text box with 2 buttons: "register" and "cancel." Perhaps the possible factory installation screw-up (files reading C:/Windows/System32, when I am running 64) I mentioned earlier is preventing any of these programs from installing properly or fully? Do you have a copy of the link or know where else I could find it?

    Top right button or bottom right button?

    Where is the system tray? What does it look like? There is no info about it in the Windows Help and Support files.
    Last edited by Annastasia; 07 Jan 2010 at 04:37. Reason: doubled the quote, no idea how
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