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Windows 7: Cant logon to windows

07 Feb 2010   #1
jbradley1984

windows 7 premium
 
 
Cant logon to windows

I just got a gateway nv79 yesterday, now when i try to log into windows it will not take my password. It keeps saying incorrect username or password. It happened earlier and i just restarted it and it took the password, but now it wont take my password at all. Does anyone know how to fix this


My System SpecsSystem Spec
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07 Feb 2010   #2
Zen00

Windows 7 Ultimate x64
 
 

Well, the easiest thing to do, since you just bought the computer would be to use the factory restore discs to reinstall the OS, if they gave you them.

The problem could be many things, a corrupt memory sector that "forgot" your password, maybe you just forgot the password, I don't know.
My System SpecsSystem Spec
07 Feb 2010   #3
jbradley1984

windows 7 premium
 
 

I didnt receive a disk..and i know i didnt forget my password because i use the same password for everything.. Sometimes when i put the password in it says welcome for about 30 seconds then username or password is invalid pops up and it goes back to the logon screen.
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07 Feb 2010   #4
richc46

Microsoft Community Contributor Award Recipient

Windows 10, Home Clean Install
 
 

My System SpecsSystem Spec
07 Feb 2010   #5
Brink

64-bit Windows 10 Pro
 
 

Hello Jbradley, and welcome to Seven Forums.

You can try resetting the password using METHOD THREE in the tutorial below to see if you access your user account afterwards.

Reset User Account Password - Vista Forums

Hope this helps,
Shawn
My System SpecsSystem Spec
07 Feb 2010   #6
jbradley1984

windows 7 premium
 
 

I think i found the answer i couldnt login but my wife can ....the laptop has a camera on it ...and it may have face recognition software...I try and try to log in and she just got home and put the same password in and logs in....
My System SpecsSystem Spec
07 Feb 2010   #7
richc46

Microsoft Community Contributor Award Recipient

Windows 10, Home Clean Install
 
 

Glad that you found an easy solution. Enjoy Windows 7.
My System SpecsSystem Spec
07 Feb 2010   #8
myzr7

Windows 7 Ulti. x64
 
 

Can you log in to safe mode?
My System SpecsSystem Spec
07 Feb 2010   #9
Zen00

Windows 7 Ultimate x64
 
 

If that's so, make sure it remembers your face next time.
My System SpecsSystem Spec
07 Feb 2010   #10
pebbly

win 7 ultimate32bit, Win8.1pro wmc 32bit
 
 

just a thought , have you got a mixture of upper and lower case letters/numbers or was the capslock on when you tried to log on
My System SpecsSystem Spec
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 Cant logon to windows




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