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Windows 7: User Files MIA

12 Feb 2010   #1
JonDavis18

Windows 7
 
 
User Files MIA

Hey guys,

I'm relatively new to windows 7 on my home PC and still use vista on my laptop. After a random restart of the home PC with windows 7 installed on it, all the user files have vanished. My Pics folder, My Music folder, etc are all now empty. I open iTunes and everything plays but all txt, mp3, wmv, etc are all gone from the folders in explorer. Although the properties of the folders show high data usage and the full user rights for the files are on, everything inside is blank. I have tried countless system restore points, but nothing helps. I have low to mid level experience with this OS so I am really stuck. Has anyone encountered this or have any ideas of how to fix it? I would be happy being able to just back up the family movies, music, and pictures and do a fresh install if a repair is impossible. Any help is GREATLY appreciated.

Thanks...


My System SpecsSystem Spec
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12 Feb 2010   #2
brady

 

start / search / *.mp3
My System SpecsSystem Spec
12 Feb 2010   #3
JonDavis18

Windows 7
 
 

It completely shows up empty but the files play from within iTunes....it's really strange
My System SpecsSystem Spec
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12 Feb 2010   #4
richc46

Microsoft Community Contributor Award Recipient

Windows 10, Home Clean Install
 
 

Type the name of a folder in search, it should show location, as advised by Brady. If they do not show, you probably marked them to hide. I will get you our tutorial how to restore them.

File and Folder - Hide or Unhide

Let us know the results.
My System SpecsSystem Spec
12 Feb 2010   #5
brady

 

When you say "random" restart, can you explain a bit more? Were there drivers installed? any software added or removed to prompt the restart?
My System SpecsSystem Spec
12 Feb 2010   #6
JonDavis18

Windows 7
 
 

If ALL user files are able to be hidden somehow...ie...desktop files, pics, music, videos...that would make sense
My System SpecsSystem Spec
12 Feb 2010   #7
richc46

Microsoft Community Contributor Award Recipient

Windows 10, Home Clean Install
 
 

Read and understand the tutorial that I gave you. Any questions, just ask. Then give it a try. It may not work, but then we can move on.
My System SpecsSystem Spec
12 Feb 2010   #8
JonDavis18

Windows 7
 
 

To Brady...I d/l the trial version of RegCure 2.0 but never ran it.
My System SpecsSystem Spec
12 Feb 2010   #9
JonDavis18

Windows 7
 
 

To RichC46...I appologize but I am not seeing a tutorial...what is the link to learning how to unhide files?
My System SpecsSystem Spec
12 Feb 2010   #10
belikexp

Windows 7 x64
 
 

Quote   Quote: Originally Posted by JonDavis18 View Post
To RichC46...I appologize but I am not seeing a tutorial...what is the link to learning how to unhide files?

File and Folder - Hide or Unhide


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 User Files MIA




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