Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: problem with touch pad scroll function after auto updat

13 Feb 2010   #1

windows 7
problem with touch pad scroll function after auto updat

I am running windows seven and my laptop (a 10 inch acer aspire one) shut down to load some changes after an auto up date. It automatically shut down without prompting me and after it restarted I could no longer use the scroll function on the side of my touch pad. Now I cant scroll at all but half the time I get the little gray circle that signals that the scroll part of the pad is in use but it still does not move the bar on the side of the page. I am not familiar enough with W7 to know where to look to fix this problem. Please help or let me know if there is any other info needed to help me fix this problem.

My System SpecsSystem Spec
13 Feb 2010   #2

Windows 7 Ultimate (64 bit)

Hi Phil.
You will have to go to and find the support for your netbook.
I'm guessing it is an AOD250 with a 10.1" screen. That is what I have.
You will need to find the software for your touchpad and rein stall.
Here is the information I think you will need.
TouchPadSynapticsTouchpad Driver14. MB2009/12/08

They have 2 versions from 2 different manufs but I think this is the one one you have. Just download and run.

Let me know how things workout.
My System SpecsSystem Spec
19 May 2010   #3

xp, vista, seven


The Solution is very simple uninstall the drivers for your touch pad and then reinstall the newest drivers for your notebook.

In order to do so go to Acers website.
My System SpecsSystem Spec


 problem with touch pad scroll function after auto updat

Thread Tools

Similar help and support threads
Thread Forum
Auto-Scroll in Windows 7
Dear all, I met an annoying thing today. Our developers developed an application, the size of app window cannot be changed. We have some small screen laptops, the screen is only 10.1", the window height is higher than the screen height. There're 2 situations when this app works on these...
General Discussion
Synaptics touchpad lost scroll function
Hi there, I have a Toshiba Satellite A300D that came with Vista, but recently my hard drive died and I installed Windows 7 64bit with the new one. My problem is that the Synaptics touchpad lost its scroll function, and Toshiba doesn't provide the drivers for Win7, only for XP and Vista (and...
explorer.exe file manager folder problem, auto scroll?
I am having issues with the way file trees open and scroll in Windows Explorer. I have explorer configured to resemble the classic Windows file manager look; drive and directory tree on the left, files displayed in a detailed list format on the right. When I click a folder in the tree to...
General Discussion
lost function - scroll buttons on keypad
can anyone advise what button I may have pressed or what i might do to bring back the scroll up / down / left / right buttons on the keyboard and their function? it cant be a keyboard thing because all 4 are out...
General Discussion
arrow keys don't work with auto scroll function with wi
I use the auto scroll feature on my mouse frequently to browse web pages. Before upgrading to win 7 (and ie8) when activated I could scroll using the arrow keys on my keyboard. Since upgrading the arrow keys no longer work. You can only scroll by moving the mouse itself. That function is very...
Browsers & Mail

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 20:55.
Twitter Facebook Google+ Seven Forums iOS App Seven Forums Android App