problem with touch pad scroll function after auto updat


  1. Posts : 1
    windows 7
       #1

    problem with touch pad scroll function after auto updat


    I am running windows seven and my laptop (a 10 inch acer aspire one) shut down to load some changes after an auto up date. It automatically shut down without prompting me and after it restarted I could no longer use the scroll function on the side of my touch pad. Now I cant scroll at all but half the time I get the little gray circle that signals that the scroll part of the pad is in use but it still does not move the bar on the side of the page. I am not familiar enough with W7 to know where to look to fix this problem. Please help or let me know if there is any other info needed to help me fix this problem.
    Thanks
    Phil
      My Computer


  2. Posts : 846
    Windows 10 Pro
       #2

    Hi Phil.
    You will have to go to Acer.com and find the support for your netbook.
    I'm guessing it is an AOD250 with a 10.1" screen. That is what I have.
    You will need to find the software for your touchpad and rein stall.
    Here is the information I think you will need.
    TouchPadSynapticsTouchpad Driver14.0.4.029.1 MB2009/12/08

    They have 2 versions from 2 different manufs but I think this is the one one you have. Just download and run.

    Let me know how things workout.
      My Computer


  3. Posts : 77
    xp, vista, seven
       #3

    Solution


    HI

    The Solution is very simple uninstall the drivers for your touch pad and then reinstall the newest drivers for your notebook.

    In order to do so go to Acers website.
      My Computer


 

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