New
#1
can't open any programs
hi, I am using Win 7 system and microsoft Essential for AV. sadly I got a virus e mail ( which i didn't know) from UPS, and after that I tried to use microsoft security essential to remove them. it said remove successfully.
(1) however, I still can't open any program. when I try to open, it always pop up the " open with" window. but I am able to use right mouse click and " run as adminstrator" - is that .exe running file I am missing? where can I download it?
(2) under the action center, notification and Icons - I still can see this virus name there - av.exe... but I can delete or do anything of it.. what shall I do with it?
many thanks