My laptop recently just will not start from any boot option I select, it always freezes and when click system restore all that loads is a black screen with a cursor, other than that every other option from the boot menus I select fail too
Thanks in advance
Last edited by richyslegg; 28 May 2012 at 09:50. Reason: re move email
Work through these steps for Troubleshooting Windows 7 Failure to Boot.
Report back the results of each step for more help as needed.
1) Safe mode with Networking - - - Freezes at \avgidshx.sys just still says please wait ..
2) used kasperky rescue disk - - - still running atm..
Last edited by richyslegg; 28 May 2012 at 09:25. Reason: pressed enter too early
You have a hardware problem. More then like the hard drive is failing, failed, or totally corrupted (but hard drives do not get totally corrupted without a hardware problem).
How old is your notebook? If it is more then 2 years old and depending on how you use it notebook hard drives can fail from excessive heat in that time period.
its only about 18 month, the kaspersky rescue disk is running atm, and can access all my user files easy through it just fails to boot still so will see what happens after this scan
Richy, it's not advisable to leave your e-mail address posted - it's what spammers look for. :)
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Keep working through the Troubleshooting steps in order, reporting back results of each.
Try going into Bios at boot and doing a memory check, I had a similar problem and found that one of the ram sticks had failed.
Good Luck
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