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Windows 7: missing shortcut icons

17 Mar 2010   #21
motc7

 
 

Try this instead:

  • Right click on the icon and goto properties.
  • On the Shortcut tab click Change Icon.
  • Most likely the icon will be on the next screen. If it is highlight it and click o.k.
  • If it is not, browse to that program directory and usually you will find the icon for that program in that folder. Ex: If you want to associate the Excel icon, you would goto C:Program Files\MicroSoft Office\Office 12\excel icon.
Try that and see if it changes it.

Another question is this. If you install a new program, one you don't have currently, does it not have the right program icon?


My System SpecsSystem Spec
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17 Mar 2010   #22
eft890

Windows 7 Ultimate
 
 

Quote   Quote: Originally Posted by Bill2 View Post
Try these.
Method 1.
Click the Microsoft Office Button, and then click Program Options (Program means the name of the program such as Word).
In the Navigation Pane, click Resources. Click Diagnose. Click Continue. Click Start Diagnostics. Let the tool finish then click close.
Method 2.
Click Start, and then click Control Panel.
Click Programs, and then click Uninstall a Program.
Click the name of the Microsoft Office Edition 2007 you want to change, and then click Change.
Click Repair, and then click Continue.
You may need the Office CD for this.
I tried your first method and for some reason it said I didn't have the correct permissions even though I am the only user on this system lol

Second method, I will be trying in just a bit.

Quote   Quote: Originally Posted by HookerForEver View Post
how about posting a screenshot of where these shortcuts are. i get this if i try to drag certain shortcuts to nexus dock. i endup having to go through the nexus preferences and point to the item i want as a shortcut on the dock. i am sure there are plenty of programs that if you try to create a shortcut in the wrong manner for it will behave like this.
Screenshots will be posted, but a lot of the documents are saves directly from the application to their respective folders. And the applications are all pinned to the start menu or taskbar.

Quote   Quote: Originally Posted by HookerForEver View Post
two things i am not seeing here.

1. try repairing the icon cache.
2. did you create the desktop icons for the office programs then move the original icons from their location?
3. same thing with the word docs as in 2.

even though you should be able to send any item in your start menus programs group as a shortcut to the desktop, then rearrange the the start menu without effecting the desktop shortcuts some times the desktop icon(s) will get corrupted. i still want to see the screenshot i asked for.
Repair/rebuilding icon cache has been suggested before and I've tried it several times . Also, again none of the files have been moved from their original locations.

Quote   Quote: Originally Posted by Zomby88 View Post
Quote   Quote: Originally Posted by Brink View Post
EFT,

You might see if uninstalling and reinstalling the program as Newbie posted earlier may be able to hopefully restore them.
This happens to me once in a while, but only if I delete an icon from the desktop that was installed automaticly during a software install. If you want to uninstall the program you have to get everything associated with it out of the registry or the icon will always look the same ( a blank looking piece of paper )

This is something someone new to computing should never attempt.
Nope, usually I don't have desktop shortcuts installed.

Quote   Quote: Originally Posted by Zomby88 View Post
Quote   Quote: Originally Posted by XboxOmac View Post
This is a rather weird problem. Never encountered that before. Is there any chance a virus, malware, or any malicious file be doing this?

Try a AV scan. Preferably MSE.
Usually the cause is from deleting a desktop icon, even though it is usually only a shortcut, it messes with the exe icon.
Case in point... After downloading Adobe reader it puts an icon on the desktop. Nobody wants that on their desktop so you delete it, and sometimes, not all the time it messes up the icon. There is an easy way to fix it but I am not a great command line person, never was.
Again, usually don't have shortcuts put on desktop during the installation process.

Quote   Quote: Originally Posted by Brink View Post
EFT,

You might see if uninstalling and reinstalling the program as Newbie posted earlier may be able to hopefully restore them.
I will be trying this one later also if a repair of office doesn't work.

Quote   Quote: Originally Posted by XboxOmac View Post
This is a rather weird problem. Never encountered that before. Is there any chance a virus, malware, or any malicious file be doing this?

Try a AV scan. Preferably MSE.
I'll make sure to try that out ASAP also, but first, MSE?

Quote   Quote: Originally Posted by XboxOmac View Post
Quote   Quote: Originally Posted by Zomby88 View Post
Quote   Quote: Originally Posted by Brink View Post
EFT,

You might see if uninstalling and reinstalling the program as Newbie posted earlier may be able to hopefully restore them.
This happens to me once in a while, but only if I delete an icon from the desktop that was installed automaticly during a software install. If you want to uninstall the program you have to get everything associated with it out of the registry or the icon will always look the same ( a blank looking piece of paper )

This is something someone new to computing should never attempt.
Using CCleaner, you can do this. Doesn't take a genius to figure out on how to clean up the registry with CCleaner. If you want to be sure, when you clean up the registry, it will ask you before to back-up if any errors do occur. I do that all the time, even though I don't need it.
Just used CCleaner to clean up my reg and everythings the same

Quote   Quote: Originally Posted by motc7 View Post
Try this instead:

  • Right click on the icon and goto properties.
  • On the Shortcut tab click Change Icon.
  • Most likely the icon will be on the next screen. If it is highlight it and click o.k.
  • If it is not, browse to that program directory and usually you will find the icon for that program in that folder. Ex: If you want to associate the Excel icon, you would goto C:Program Files\MicroSoft Office\Office 12\excel icon.
Try that and see if it changes it.

Another question is this. If you install a new program, one you don't have currently, does it not have the right program icon?
The change icon button is greyed out, which I think shouldn't be. Umm, I'm not sure I'll make sure to try that one out.





more screenshots:
1 - word doc downloaded on firefox directly to desktop
2 - list of my documents in explorer (all office suite documents)
3 - a bunch of items in the All Programs section of start menu having the same problem
4 - taskbar, last item where the icon isn't showing up is steam
My System SpecsSystem Spec
17 Mar 2010   #23
MilesAhead

Windows 7 32 bit
 
 

I think this is a quirk of 7. Maybe they are fixing it in SP1? I've seen a lot of posts about it on google. No solutions. In my case the links are generally ok. But when I use StandAloneStack 2 on Vista64 all the icons are perfect. In Win7 32 bit, a couple of the stacks are ok, but if I have one with the "blank page" icon in a shortcut, that stack will have a blank no matter what. I've done the cache refresh, change the icon, even create a custom icon myself and use that. If the one that was blank is fixed, then another one in the stack goes blank!!

Really weird. Kind of takes some of the fun out of using the stack. Before that I used 7stacks and didn't get any blank icons, but it would bog coming up at times.

It very much reminds me of Win98 because I can remember changing the icon away from the one the programmer put for the application, then changing it back, to get rid of the blank page icon. But that trick doesn't seem to work as well here.
My System SpecsSystem Spec
.

17 Mar 2010   #24
motc7

 
 

Quote   Quote: Originally Posted by eft890 View Post

The change icon button is greyed out, which I think shouldn't be. Umm, I'm not sure I'll make sure to try that one out.
Try this process.

Take Ownership Shortcut

Then if that option shows up for you, then try my original suggestion.



Or you can do the following:

Open Windows Explorer, and configure your Folder Options > Views to show Hidden / System Files. Next go to C:\Users\Owner\AppData\Local folder and delete the hidden IconCache.db file. Reboot. This action will purge and rebuild the icon cache.
My System SpecsSystem Spec
17 Mar 2010   #25
eft890

Windows 7 Ultimate
 
 

well uninstalling office 2007 and installing 2010 worked fine, i'm just wondering if theres a better way to fix it than install everything again
My System SpecsSystem Spec
17 Mar 2010   #26
motc7

 
 

Quote   Quote: Originally Posted by eft890 View Post
well uninstalling office 2007 and installing 2010 worked fine, i'm just wondering if theres a better way to fix it than install everything again
Check out my latest post here. did you do that?
My System SpecsSystem Spec
17 Mar 2010   #27
eft890

Windows 7 Ultimate
 
 

Quote   Quote: Originally Posted by motc7 View Post
Quote   Quote: Originally Posted by eft890 View Post
well uninstalling office 2007 and installing 2010 worked fine, i'm just wondering if theres a better way to fix it than install everything again
Check out my latest post here. did you do that?
I'm not quite sure what you want me to take ownership of here.

And I've tried rebuilding the icon cache several times and it hasn't worked.
My System SpecsSystem Spec
17 Mar 2010   #28
motc7

 
 

Quote   Quote: Originally Posted by eft890 View Post
Quote   Quote: Originally Posted by motc7 View Post
Quote   Quote: Originally Posted by eft890 View Post
well uninstalling office 2007 and installing 2010 worked fine, i'm just wondering if theres a better way to fix it than install everything again
Check out my latest post here. did you do that?
I'm not quite sure what you want me to take ownership of here.

And I've tried rebuilding the icon cache several times and it hasn't worked.
ok take ownership of the folder that contains the program of the icon you are wanting to fix.
My System SpecsSystem Spec
17 Mar 2010   #29
eft890

Windows 7 Ultimate
 
 

The take ownership thing didn't work, BUT I did just make a shortcut from the original steam.exe on the desktop and pinned the shortcut to the taskbar and the image shows up. I deleted the shortcut and relogged my account and the image on the taskbar stays.

Creating a shortcut on the desktop from the original application and copying it to the start menu also works.

So I guess this means it's solved?
My System SpecsSystem Spec
17 Mar 2010   #30
motc7

 
 

Quote   Quote: Originally Posted by eft890 View Post
The take ownership thing didn't work, BUT I did just make a shortcut from the original steam.exe on the desktop and pinned the shortcut to the taskbar and the image shows up. I deleted the shortcut and relogged my account and the image on the taskbar stays.

Creating a shortcut on the desktop from the original application and copying it to the start menu also works.

So I guess this means it's solved?
I saw that fix actually in another forum today and thought about posting it here, but for some reason I didn't think it was fitting your situation.

I will say this, that I echo earlier suggestions. If this continues to be an issue, you will want to seriously think of backing up your data and doing a full killdisk format and reinstall Windows 7.
My System SpecsSystem Spec
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