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Windows 7: What the heck is the APCTLSP

19 Mar 2010   #11
Jacee
Microsoft MVP

Windows 7 Ultimate 32bit SP1
 
 

Quote:
I originally installed PC Tools Antivirus because MS Essentials would not install
MS Essentials will only install if you're running a 'legitimate' copy of Windows.You may have to verify your copy of Win7
Genuine Microsoft Software
Click on "Validate Windows" (left hand side)


My System SpecsSystem Spec
.
19 Mar 2010   #12
thathagat

windows 7 ultimate 64 bit,Windows 7 ultimate 32 bit,Windows XP sp3 home
 
 

My System SpecsSystem Spec
20 Mar 2010   #13
PvtMatter

Windows 7
 
 

Quote   Quote: Originally Posted by karlsnooks View Post
PvtMatter,
Go back into Autoruns and only Disable. Do not delete.
If after a shutdown and reboot, you then find some of the deletions again, then your anti-virus program is a nasty piece of malware. Contact the AV company and ask what procedure to follow. If none of these work, then I'm out of ideas.
Thanks. I will follow your instructions. If others would keep suggesting things to try, I would appreciate it. Tried Unblocker 1.8.9 but there are no instructions...it just autoruns but I don't know what to do with it since the program does not open to a screen.
My System SpecsSystem Spec
.

20 Mar 2010   #14
PvtMatter

Windows 7
 
 

Quote   Quote: Originally Posted by karlsnooks View Post
PvtMatter,
Go back into Autoruns and only Disable. Do not delete.
If after a shutdown and reboot, you then find some of the deletions again, then your anti-virus program is a nasty piece of malware. Contact the AV company and ask what procedure to follow. If none of these work, then I'm out of ideas.
Karl I did as you suggested...disabled PCT core but could not disable other 4 PC Tools items, PC Tools Layered Support so I left them alone. When I rebooted...computer would not start...had to do a recovery. Back to the beginning now.....guess AVG support might have a clue as to how I will delete PC Tools.......If I can get support.
My System SpecsSystem Spec
22 Mar 2010   #15
PvtMatter

Windows 7
 
 

Thanks all...problem solved...please close thread.
My System SpecsSystem Spec
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 What the heck is the APCTLSP




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