Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Help with event viewer please!

30 Mar 2010   #1
whitworth77

whindows 7
 
 
Help with event viewer please!

Hi Everyone.

I have just purchased a Dell Studio 15 with Windows 7 installed. It has been working fine for about 3 weeks, although it does get used a lot.
However, this morning, when I turned the laptop on, my wallpaper was reset to the default backdrop & my desk top icons were gone. It was as though the computer had been reset to the factory settings.
There was a speech bubble notice from the bottom right of the screen advising me that the computer had been started in a tempory profile & I could access all my files as normal. It advised me to restart & check the event log for details.
I have now restarted the laptop & everything seems normal apart from the desktop icons which are still missing!
Has anyone had this problem before, or can someone advise me what i'm looking for in the event viewer?
Thanks!

Lee.


My System SpecsSystem Spec
.
30 Mar 2010   #2
Bill2

Windows 7 x64 pro/ Windows 7 x86 Pro/ XP SP3 x86
 
 

In Eventviewer, create Custom view, then filter by source and select User Profile Service. If your issue has been logged it should be there with the date and time.
Also, see this page.

Problem: Win7 logs on users with temp profile

and this one

http://www.vistax64.com/tutorials/13...y-profile.html
My System SpecsSystem Spec
30 Mar 2010   #3
richc46

Microsoft Community Contributor Award Recipient

Windows 10, Home Clean Install
 
 

To be safe be sure to run an antivirus scan and download and use this from malwarebytes: Malwarebytes' Anti-Malware : Malwarebytes

It always makes me concerned when unexpected problems, like yours, arise.
My System SpecsSystem Spec
.

30 Mar 2010   #4
whitworth77

whindows 7
 
 

Hi,

I've done as you advised Bill2, There was an error listed. It says this:

Windows cannot delete the profile directory C:\Users\TEMP. This error may be caused by files in this directory being used by another program.

DETAIL - The directory is not empty.


I also noticed several of there warnings in the event log, they read like this:

Windows detected your registry file is still in use by other applications or services. The file will be unloaded now. The applications or services that hold your registry file may not function properly afterwards.

I'm sorry, but I really don't know what this could mean. Can you shed any light on the subject?

Lee.
My System SpecsSystem Spec
30 Mar 2010   #5
Bill2

Windows 7 x64 pro/ Windows 7 x86 Pro/ XP SP3 x86
 
 

whitworth77,

Since you are being logged on with a temporary profile and also as appears from your event log, it looks like you have programs that are not closing handles that keep the registry open. There is a program called UPHClean Tool (user profile hive cleanup service) that releases these handles. In fact it also makes a log of the culprit app.

Download from http://blogs.technet.com/uphclean/at...t/3145464.ashx.
If required, run in compatibility mode.
My System SpecsSystem Spec
30 Mar 2010   #6
whitworth77

whindows 7
 
 

it's asking me to download a 64bit version. Do you know where I can get one from?
My System SpecsSystem Spec
30 Mar 2010   #7
Bill2

Windows 7 x64 pro/ Windows 7 x86 Pro/ XP SP3 x86
 
 

My System SpecsSystem Spec
30 Mar 2010   #8
whitworth77

whindows 7
 
 

Hi Bill2,

That one didn't work either, but I did find this site:

Download details: User Profile Hive Cleanup Service

I tried to install but I keep getting this message:

There is a problem with this windows installer package. A program run as part of the set up did not finish as expected. Contact your support personnel or package vendor.

I have no idea what this means, but something is not working properly. Is this sort of problem commen with new computers? I've only had the laptop for just under 1 month?!

Lee.
My System SpecsSystem Spec
30 Mar 2010   #9
Bill2

Windows 7 x64 pro/ Windows 7 x86 Pro/ XP SP3 x86
 
 

Did you try running in compatibility mode? Right click the installer package, open properties, go to compatibility tab, then select Windows Vista. Then try to install.
My System SpecsSystem Spec
30 Mar 2010   #10
whitworth77

whindows 7
 
 

There is no option for vista in the drop down menu, only previous versions of windows. Tried that & I still get the same message.
My System SpecsSystem Spec
Reply

 Help with event viewer please!




Thread Tools




Similar help and support threads
Thread Forum
Event Viewer Event Id 2002, Source: EapHost, Log Application
Well, I tryed to manage page-file but unfortunataly it resulted in problems. Then I lost VAIO-CARE and 7 ZIP files too. When I open Event Viewer every single day I see this: event Id 2002, Souce: Eap Host, Log name: Application and number of Eventes: 84. As I am desparate about that, What sould...
General Discussion
BSOD when watching videos on youtube, Event 41 in Event Viewer
It's been a while since I've experienced a BSOD as I'm viewing a video on youtube. It would freeze as if the audio was caught in mid-stream then BSOD, then would restart automatically. I go to Event Viewer after windows as loaded and I see Event 41 Kernel-Power in there. I had this issue...
BSOD Help and Support
After BSOD Event Viewer Logs Event ID 3012 and 3011 every time I boot
I was running 3DMark06 and got a BSOD code 124. After that every time I boot Event Viewer logs Error Codes ID 3012 and 3011. Attached are screenshots of both. I googled this and found two different threads where someone suggested to rebuild the performance counters. Both responses were...
BSOD Help and Support
Event Viewer Warning - Source e1yexpress - Event ID 27
A week ago I started getting this warning errors logged three to six times or more per day in Event Viewer. Event Viewer Warning - Source is e1yexpress - Event ID is 27 Intel(R) 82567V-2 Gigabit Network Connection Link has been disconnected. Every time Event Viewer logs the e1yexpress...
General Discussion
WHEA-Logger event 18/19 errors in Event Viewer (W7 Home Premium)
Hi, I was hoping somebody could offer an insight on the below, as searching around I've not found much to go on other than "overheating" Basically my laptop has been having very high temperatures for a long time (usually ~60C for CPU and often 100-110 for GPU...insanely high, in other words)...
Hardware & Devices
Event Viewer Error Message Event ID10 - How to get rid of it?
Every time I boot my laptop I get error message Event ID 10 in Event Viewer. The details are: Event filter with query "SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor"AND TargetInstance.LoadPercentage > 99" could not be reactivated in namespace...
BSOD Help and Support


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 22:11.
Twitter Facebook Google+ Seven Forums iOS App Seven Forums Android App