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Windows 7: User Account Crash

05 Apr 2010   #1
Redmage913

Windows 7 Home Premium x64
 
 
User Account Crash

Greetings,

I'm trying to fix my father's stock Dell Inspiron 530S. It has a Pentium Dual CPU E2180 with 2.00 GB RAM running Win7 Pro 64-bit.

It won't log into the only account on the computer - his. So far, I started running sfc /scannow using CMD in administrator mode.

Any suggestions on how to possibly recover or replace the profile with his data? He teaches online, so he needs as much of his profile as possible (he also needs to get an external hard drive for backup, but that's beside the point...*grumble*)

Thanks,

--Red


My System SpecsSystem Spec
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05 Apr 2010   #2
richc46

Microsoft Community Contributor Award Recipient

Windows 10, Home Clean Install
 
 

Welcome Red

You may want to try a repair install

Repair Install[2]=General Tips
My System SpecsSystem Spec
05 Apr 2010   #3
richc46

Microsoft Community Contributor Award Recipient

Windows 10, Home Clean Install
 
 

Just had another thought, you can activate the hidden administrator and then with Easy Transfer, move everything to another HD, finger drive etc and then move it back to a new adm user account, which you can create..

Built-in Administrator Account - Enable or Disable[2]=User Accounts

Windows 7 features - Windows Easy Transfer - Microsoft Windows
My System SpecsSystem Spec
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05 Apr 2010   #4
Redmage913

Windows 7 Home Premium x64
 
 

SFC /scannow just completed. It said it found corrupt files and could not fix some of them, and gave a link to the log file. However, I cannot open it up with the temporary profile. I'd attach it to here, but it's also 10.5 MB in size.

Should I proceed with the repair install or the hidden admin?
My System SpecsSystem Spec
05 Apr 2010   #5
richc46

Microsoft Community Contributor Award Recipient

Windows 10, Home Clean Install
 
 

Run the SFC 3 more times. It fixes only one file at a time, it may work. Then use the reapair. Post back, with any questions or results.
My System SpecsSystem Spec
05 Apr 2010   #6
Carl Lawrence

Dual-boot: Windows 7 HP 32-bit SP1 & Windows XP Pro 32-bit SP2.
 
 

I think you should go with the repair install.
My System SpecsSystem Spec
05 Apr 2010   #7
Redmage913

Windows 7 Home Premium x64
 
 

Restarted, ran sfc /scannow once, found corrupt files, unable to fix some of them, restarting to run a second time.
My System SpecsSystem Spec
05 Apr 2010   #8
richc46

Microsoft Community Contributor Award Recipient

Windows 10, Home Clean Install
 
 

Through forum experience the SFC does work but not as well as the repair install. However, as with everything, you start with the easy solutions first and then escalate. Wish you luck.
My System SpecsSystem Spec
05 Apr 2010   #9
Redmage913

Windows 7 Home Premium x64
 
 

Attached is the end of the logfile. I only included it because it showed problems with the repair process.


Attached Files
File Type: txt excerpt.txt (5.4 KB, 12 views)
My System SpecsSystem Spec
05 Apr 2010   #10
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by Redmage913 View Post
Greetings,

I'm trying to fix my father's stock Dell Inspiron 530S. It has a Pentium Dual CPU E2180 with 2.00 GB RAM running Win7 Pro 64-bit.

It won't log into the only account on the computer - his. So far, I started running sfc /scannow using CMD in administrator mode.

Any suggestions on how to possibly recover or replace the profile with his data? He teaches online, so he needs as much of his profile as possible (he also needs to get an external hard drive for backup, but that's beside the point...*grumble*)

Thanks,

--Red

Is the problem that it is password protected and you dont know what the password is? or will the profile just not load?

ken
My System SpecsSystem Spec
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 User Account Crash




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