Can't open PDFs


  1. Posts : 4
    Windows 7
       #1

    Can't open PDFs


    Can anyone help here?. When I try to download a PDF I get a blank IE screen which after some time comes up with a message that there ia a fault with Adobe Acrobat reader. I've downloaded and installed a new version of Reader and it makes no difference. Sometimes (rarely) it works OK.
      My Computer


  2. Posts : 51,464
    Windows 11 Workstation x64
       #2

    I've not got acrobat reader installed so I cant give you exact instructions, but I've had this problem before and cured it by going into the acrobat reader settings and unticked the box that said something like "render pdf's in browser" (or something like that)

    Have a look to see if you can see that setting, if not I'll download and install acrobat and give you the exact instructions.
      My Computers


  3. Posts : 17,796
    Windows 10, Home Clean Install
       #3

    Lets try to localize the problem. Download another browser; chrome, FF etc and lets see if you can read PDF. Adjusting the setting would be the logical first move, as above.
      My Computer


  4. Posts : 4
    Windows 7
    Thread Starter
       #4

    Thanks. I've had a look but can't find the settings window
      My Computer


  5. Posts : 4
    Windows 7
    Thread Starter
       #5

    Ok. I've downloaded Firefox and it works fine. The trouble is that i'd rather use IE for, several reasons.
      My Computer


  6. Posts : 1,170
    XP Pro SP3 X86 / Win7 Pro X86
       #6

    Alan Hughes said:
    Thanks. I've had a look but can't find the settings window
    If memory serves Acrobat settings are in the FILE->Preferences menu.
      My Computer


  7. Posts : 51,464
    Windows 11 Workstation x64
       #7

    Ok I've installed acrobat reader.

    Go to the edit menu -> preferences -> on the side column select "internet" then untick Display PDF in browser.
      My Computers


  8. Posts : 4
    Windows 7
    Thread Starter
       #8

    That works fine. Thank you very much.
      My Computer


 

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