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Windows 7: Microsoft help and support actualy helps.

11 Apr 2010   #1
AussieGuy92

 
 
Microsoft help and support actualy helps.

hi guys i had to re install windows due to problems and i never made a backup..(idiot) so i re installed it and it would not activate so i called them up and did the phone activation and it worked no surprise...but what did was how helpful they were.



thumbs up to Microsoft


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11 Apr 2010   #2
Lordbob75

Windows 7 Ultimate x64, Mint 9
 
 

Haha, I see you even changed your sig for the occasion.

~Lordbob
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11 Apr 2010   #3
gregrocker

 

For the price of a retail copy of XP, MS tech support taught me how to clean reinstall the OS, optimize it for best settings, scan for viruses, upgrade my RAM, edit Startup programs, graphics effects and much more. I have always gotten more in tech support than the value of the product which is also great.

MS spends a fortune on tech support, with a company policy that any issue will be worked through to completion for a cooperative customer, even elevated to a research team if necessary. They put the computer maker's tech support to shame, and have to constantly push them to give better support for pre-installed Windows.

If you're really fed up with your computer brand's Windows tech support, complain to MS as they will take action. They made it clear to Acer that they will properly support Win 7 upgrade kits or face legal action after many complained.
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11 Apr 2010   #4
AussieGuy92

 
 

yes acer surrport for anything is bad there tech surrport is bad.
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11 Apr 2010   #5
Lordbob75

Windows 7 Ultimate x64, Mint 9
 
 

Quote   Quote: Originally Posted by stillfreefilms View Post
yes acer surrport for anything is bad there tech surrport is bad.
Tech support in general is pretty bad, unless you have a simple question.

~Lordbob
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12 Apr 2010   #6
CassieFWinTeam

Windows 7 Professional 64-bit
 
 

Quote   Quote: Originally Posted by stillfreefilms View Post
hi guys i had to re install windows due to problems and i never made a backup..(idiot) so i re installed it and it would not activate so i called them up and did the phone activation and it worked no surprise...but what did was how helpful they were.



thumbs up to Microsoft
Glad to hear you had a great experience!

Cheers,
Cassandra
Microsoft Windows Outreach
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 Microsoft help and support actualy helps.




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