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Windows 7: Help Please

15 Apr 2010   #1
Ghamper

Windows 7 Ultimate 32-Bit
 
 
Help Please

My computer has began acting pretty strange the past few days and I figured I would see if i can get some help as to determining why. I'm noticing subtle changes: some options in my Control Panel doesn't have text and won't let me click on them, random files are popping up in random places with no file name and a white box for an icon, when I try to open a folder this "windows is installing" window pops up, and for some reason I can't install Office 2007 or the 2010 beta. I ran a virus scan using MSE and a malware scan using Malwarebytes Anti-malware both showed nothing. Should I use something else as security or is this something deeper than a virus?


My System SpecsSystem Spec
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15 Apr 2010   #2
not so gray matter

W7 Ult. x64 | OS X
 
 

That's either a virus or some sort of system malfunction...

Here are some resources to take a look at:
Repair Install
Startup Repair
System Recovery Options
My System SpecsSystem Spec
16 Apr 2010   #3
AussieGuy92

 
 

it could be a virus scan with superantispyware, and a-squared antimalware.
My System SpecsSystem Spec
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16 Apr 2010   #4
CommonTater

XP Pro SP3 X86 / Win7 Pro X86
 
 

Quote   Quote: Originally Posted by Ghamper View Post
My computer has began acting pretty strange the past few days and I figured I would see if i can get some help as to determining why. I'm noticing subtle changes: some options in my Control Panel doesn't have text and won't let me click on them, random files are popping up in random places with no file name and a white box for an icon, when I try to open a folder this "windows is installing" window pops up, and for some reason I can't install Office 2007 or the 2010 beta. I ran a virus scan using MSE and a malware scan using Malwarebytes Anti-malware both showed nothing. Should I use something else as security or is this something deeper than a virus?
It's virused...

Try a deep scan with a-squared Free - Free of charge Anti-Virus, Anti-Trojan, Anti-Spyware, Anti-Dialer and Anti-Worm Software - Freeware!

Do all the data base updates (takes about 15 minutes) and run the scan from safe mode if possible.
My System SpecsSystem Spec
16 Apr 2010   #5
motc7

 
 

Malwarebytes is also a good one.
My System SpecsSystem Spec
16 Apr 2010   #6
whs
Microsoft MVP

Vista, Windows7, Mint Mate, Zorin, Windows 8
 
 

Do you have restore points from the time when your system was still "normal"?? If yes, do a system restore. That would probably be the easiest way to fix the probelm. For the future, I recommend you do imaging because you can keep the images as long as you like. They do not disappear over time like restore points. I still have images from last year when I first istalled win7.
My System SpecsSystem Spec
16 Apr 2010   #7
CassieFWinTeam

Windows 7 Professional 64-bit
 
 

My first thought is to do a system restore (like WHS suggested), it is a way of bringing your system back to an earlier time before you started seeing the these changes. Learn more about doing a system restore here, Windows 7 features - System Restore - Microsoft Windows. It is also good to keep MSE running in the background to help prevent these issues in the future.

Cheers,
Cassandra
Microsoft Windows Outreach
My System SpecsSystem Spec
16 Apr 2010   #8
KazeNoKoe23

Windows 7 Professional x64 SP1
 
 

You could also try running "sfc /scannow" from an elevated command prompt window and see if that helps.
My System SpecsSystem Spec
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