User Accounts / Manage Accounts Blank


  1. MrAndini
    Posts : 2
    Windows 7
       New #1

    User Accounts / Manage Accounts Blank


    Hello

    I have been chasing up an answer to this problem for a couple of weeks now and have found a number of people with same symptoms but no answer which works.

    When I go to the User Accouns page the dialog box for the "Choose the Account you would like to change" is blank.

    I am an administrator and there are 2 accounts on my notebook - windows 7 professional.

    I can view the accounts through the run command, but would like to know why the dialog is empty and what the fix is for this.

    I have done a scan for errors - none found.

    Done a complete reinstall - Accounts still not visible.

    Looking on a variety of forums, this appears to have been happening to XP and Vista prior to Windows 7.

    However none of the fixes for XP or Vista work (Some don't even apply).

    Does anyone have a solution for this bug?

    Thanks
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  3. not so gray matter
    Posts : 1,506
    W7 Ult. x64 | OS X
       New #2

    Microsoft has an article on this issue, please read this and try the solutions if you haven't already. Oh yeah, welcome to SevenForums.

    Granted... It's for XP but I can't seem to find the Win7 version.

    Several dialog boxes are blank

    EDIT: Here's a fix for the "Windows Features" blank dialog. I figure it might tell you what your problem is as well.

    Link to tutorial:
    http://www.raymond.cc/blog/archives/...alfeaturesexe/
    Link to program:
    http://support.microsoft.com/kb/947821
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  4. davehc
    Posts : 748
    Vista and now 7 in 32 and 64 bit.
       New #3

    I have no idea why they should have been disabled, but, have you tried this.
    Open, through the control panel, Administrative tools and Computer Management. Scroll to "Local Users and Groups" and enable the account(s) again.

    Credit: I just did a quick search, and can see Shawn has an excellent tutorial here: (It is for Vista, but the documentation applies exactly to windows 7 also)
    User Account - Hide - Vista Forums
    Last edited by davehc; 16 Apr 2010 at 03:43.
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  6. MrAndini
    Posts : 2
    Windows 7
    Thread Starter
       New #4

    Thanks for the responses gents.

    Already tried all of those (at least those that apply to windows 7) with no luck.

    I do get an error when I try the Regsvr32 jscript.dll

    The module "JScript.DLL" was loaded but the call to DLLRegisterServer failed with an error code 0x80004005


    When I try the manual registry edit suggested, all values are correct
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  7. not so gray matter
    Posts : 1,506
    W7 Ult. x64 | OS X
       New #5

    You could try a repair install but if you've already formatted and done a clean install I doubt it'll work.

    Repair Install
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