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Windows 7: Urgent help, please?

24 Apr 2010   #1
grantsaylor

Windows 7 Home Premium
 
 
Urgent help, please?

Okay, I just ran a registry cleaner because some things were wrong with it (I used CCleaner), and I have backups, but after that when I click on "Personalization" from the right click I get an error saying "EXPLORER.EXE, no such interface supported" with this giant red and white X to the left of the box. Please help, this is a brandnew computer. I am currently using Windows 7 Ultimate. ...I can only image what will happen if my dad finds out I potentially destroyed my own laptop.

I have to add that when I restore the registry backups it does not help at all.

Just in advanced, thanks


My System SpecsSystem Spec
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24 Apr 2010   #2
Snakeyeskm

Win 7 64 bit professional
 
 

I am guessing, but did you install and then uninstall a program just before this (eg IE7). Anyway check out this site.

No such interface supported error - joejoe.org Community - Page 2
My System SpecsSystem Spec
24 Apr 2010   #3
grantsaylor

Windows 7 Home Premium
 
 

I cant open the uninstall panel just to let you know
also, my laptop is 64bit

EDIT:
I cant do those steps because when I get to step 3 it says access is denied. I just got this laptop like 2 months ago....
My System SpecsSystem Spec
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24 Apr 2010   #4
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by grantsaylor View Post
Okay, I just ran a registry cleaner because some things were wrong with it (I used CCleaner), and I have backups, but after that when I click on "Personalization" from the right click I get an error saying "EXPLORER.EXE, no such interface supported" with this giant red and white X to the left of the box. Please help, this is a brandnew computer. I am currently using Windows 7 Ultimate. ...I can only image what will happen if my dad finds out I potentially destroyed my own laptop.

I have to add that when I restore the registry backups it does not help at all.

Just in advanced, thanks
I am afraid I can be of little use. I am not a fan of reg cleaners, but then
you already know that. What is your current goal?

Ken
My System SpecsSystem Spec
24 Apr 2010   #5
Sanvean

Windows 7 Professional 64
 
 

In a command prompt, right click and run as admin then type" sfc /scannow "see what happens.
Do you or have you made a recovery disk? Reboot with recovery disk and do a repair.
Win7 can make you one: http://windows.microsoft.com/en-us/w...s-in-Windows-7

A system restore from an earlier date might also fix this.
My System SpecsSystem Spec
24 Apr 2010   #6
Casca

 

This is the right time to use the system restore disk.
My System SpecsSystem Spec
24 Apr 2010   #7
joel406

Windows 7 Ultimate x64/x86 Windows 7 Pro x64/x86 Windows 7 Home Premium x64/x86
 
 

Run system restore.

Your bound to have a restore point that dates back to just before you ran CCleaner.

Just run that and you should be fine.
My System SpecsSystem Spec
24 Apr 2010   #8
bobkn

Windows 7 Pro X64 SP1
 
 

Quote   Quote: Originally Posted by grantsaylor View Post
I cant open the uninstall panel just to let you know
also, my laptop is 64bit

EDIT:
I cant do those steps because when I get to step 3 it says access is denied. I just got this laptop like 2 months ago....
Did you allow CCleaner to backup the registry changes? If so, all that you have to do is double-click the .reg file, to restore the items to the Registry.

That said, I've used the CCleaner reg cleaner feature with no problems. Ever.
My System SpecsSystem Spec
24 Apr 2010   #9
gregrocker
Microsoft MVP

 

Doubt it is CCleaner which I've used for ten years and never had an issue or heard of one from those who use it, which is about all of the pro's.

As stated, your first approach should be to run System Restore to before the problem occurred. If it balks, then boot the System Repair CD (type backup in Start search box to make one) and run it from boot.

Running sfc /scannow will also repair any system files which have been damaged or are missing, or tell you they are irreparable.

Next would be to run a Repair Install using a Win7 installer for your version. You might need to borrow or find one - all versions can be unlocked from any installer.

Finally, you can back up your files and run a full factory Recovery. I would make your Recovery Disk set first (look in manual or browse manufacturer's program files) and then either run the disks or trigger the built in Recovery partition to run full Factory restore.

Of course, if you don't need any of the pre-installed programs on the Factory Recovery, you coudl use a clean-copy installer of your version to clean-reinstall without the facdtory bloatware, activating with the key on the COA sticker on bottom of laptop.
My System SpecsSystem Spec
25 Apr 2010   #10
grantsaylor

Windows 7 Home Premium
 
 

Phew thanks everyone! I did a restore and it works now :P
I thought I was going to die for a minute XD
My System SpecsSystem Spec
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