[Need Help] Unable to rename/move folders!

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  1. Posts : 12
    Windows 7
       #1

    [Need Help] Unable to rename/move folders!


    I've updated my windows 7 yesterday (April 28, 2010) with the latest Windows 7 updates. I'm not so sure if that updates causes this to happen but yeah...

    Whenever I try to rename a folder, it prompts that box. "Could not find this item. This is no longer located in C:\Users\My_User\Desktop. Verify that the item's location and try again."

    If i were to rename a file, like a microsoft word/video file/photoshop file, there wouldn't be a problem.!

    I've tried
    1) Using CCleaner to fix the registries
    2) Run a "Check disk" with the windows tool..
    3) Restarted my computer
    Yet I can't find any cure!

    All current existing folders on the computer will be prompt when it's being rename/move.
    Last edited by lolthisislame; 09 May 2010 at 05:25.
      My Computer


  2. Posts : 5,056
    Windows 7 x64 pro/ Windows 7 x86 Pro/ XP SP3 x86
       #2

    Do you have kb980408 installed? Check in Add/ Remove programs ("Show updates" must be checked). That seems to be causing this problem on at least some systems.

    [MSUPDATE KB980408]Warning To All Win7 x64 Users. - Overclock.net - Overclocking.net
      My Computer


  3. Posts : 12
    Windows 7
    Thread Starter
       #3

    I've uninstalled kb980408 successfully and after restarting the computer, the same thing happen!
    It's not working with me but I'm glad you've helped! =)
      My Computer


  4. Posts : 5,056
    Windows 7 x64 pro/ Windows 7 x86 Pro/ XP SP3 x86
       #4

    If you have system restore turned on, there should be a restore point to revert to the time before installing these updates. Try restoring.
      My Computer


  5. Posts : 12
    Windows 7
    Thread Starter
       #5

    Unfortunately, I've turned off system restore! dang.. =(
      My Computer


  6. Posts : 5,056
    Windows 7 x64 pro/ Windows 7 x86 Pro/ XP SP3 x86
       #6

    Do these to clear corruption and repair/replace damaged/missing system files.

    Run CMD as admin, then type at the command prompt:

    sfc /scannow
      My Computer


  7. Posts : 12
    Windows 7
    Thread Starter
       #7

    This is my result

    Beginning system scan. This process will take some time.

    Beginning verification phase of system scan.
    Verification 100% complete.

    Windows Resource Protection did not find any integrity violations.
      My Computer


  8. Posts : 5,056
    Windows 7 x64 pro/ Windows 7 x86 Pro/ XP SP3 x86
       #8

    Hmmm. Tough.

    1) Do a malware scan with mbam.

    2) Does this problem occur in safe mode also?

    2) Try creating another user account and logon from that.
      My Computer


  9. Posts : 12
    Windows 7
    Thread Starter
       #9

    1)
    Code:
    Malwarebytes' Anti-Malware 1.45
    www.malwarebytes.org
    
    Database version: 4051
    
    Windows 6.1.7600
    Internet Explorer 8.0.7600.16385
    
    29/4/2010 9:49:34 PM
    mbam-log-2010-04-29 (21-49-34).txt
    
    Scan type: Quick scan
    Objects scanned: 106684
    Time elapsed: 5 minute(s), 6 second(s)
    
    Memory Processes Infected: 0
    Memory Modules Infected: 0
    Registry Keys Infected: 0
    Registry Values Infected: 0
    Registry Data Items Infected: 0
    Folders Infected: 0
    Files Infected: 0
    
    Memory Processes Infected:
    (No malicious items detected)
    
    Memory Modules Infected:
    (No malicious items detected)
    
    Registry Keys Infected:
    (No malicious items detected)
    
    Registry Values Infected:
    (No malicious items detected)
    
    Registry Data Items Infected:
    (No malicious items detected)
    
    Folders Infected:
    (No malicious items detected)
    
    Files Infected:
    (No malicious items detected)
    2) Problem still exist

    3) Problem still exist
      My Computer


  10. Posts : 5,056
    Windows 7 x64 pro/ Windows 7 x86 Pro/ XP SP3 x86
       #10

    This doesnt look good. My guess is that one or more of the updates messed up quite a few registry settings and the problem was not rectified by uninstalling the update. Also since 7 is a new OS, there doesnt appear to be a reg fix posted out there yet, like some for vista. The only thing possible now is to live with the problem till it is corrected by MS in say sp1 or do a repair install.

    Repair Install

    Backup any data files on C: drive before doing that and keep your driver/ app cds handy just in case.
      My Computer


 
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