Screen freeze

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  1. Posts : 11,990
    Windows 7 Ultimate 32 bit
       #11

    The next step is to click on start and type event viewer in the search box. At the top, select Event viewer. In the left hand pane, select Applications and then System. Look through these for red circles and triangles. You can double click on an event to get more details about that event.

    Here is a sample from my application log.
    Attached Thumbnails Attached Thumbnails Screen freeze-capture.jpg   Screen freeze-capture1.jpg  
      My Computer


  2. Posts : 11,990
    Windows 7 Ultimate 32 bit
       #12

    webplodder said:
    Carl, I cannot see any circles or yellow triangles at all. It all seems clear. Is that good?
    Yes and no. It means no problems were picked up by the reliability index; but you still have a problem. Try the event viewer.
      My Computer


  3. Posts : 11,990
    Windows 7 Ultimate 32 bit
       #13

    Here are a couple of Tutorials that may help. The second link is your next step if you do not find anything in the event viewer.

    Problem Reports and Solutions - View History Details

    Crash Reports - Read
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  4. Posts : 51
    Windows 7
    Thread Starter
       #14

    CarlTR6 said:
    The next step is to click on start and type event viewer in the search box. At the top, select Event viewer. In the left hand pane, select Applications and then System. Look through these for red circles and triangles. You can double click on an event to get more details about that event.

    Here is a sample from my application log.
    Carl, I have found many red circles for today. Which ones do I look at?
      My Computer


  5. Posts : 11,990
    Windows 7 Ultimate 32 bit
       #15

    Look at each one. They may all be the same problem or they may indicate different and/or related problems.
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  6. Posts : 11,990
    Windows 7 Ultimate 32 bit
       #16

    Webplodder, I am going to be off line for a few hours. I have some things I have to do. I will be back this evening. Someone else may pick this up and I hope they do. If not, I will "see" you this evening.
      My Computer


  7. Posts : 51
    Windows 7
    Thread Starter
       #17

    CarlTR6 said:
    Webplodder, I am going to be off line for a few hours. I have some things I have to do. I will be back this evening. Someone else may pick this up and I hope they do. If not, I will "see" you this evening.


    OK, thanks for you help Carl.
      My Computer


  8. Posts : 11,990
    Windows 7 Ultimate 32 bit
       #18

    I have asked others to step in and help you. I apologize for having to leave.
      My Computer


  9. Posts : 1,939
    Windows 7 Ultimate 64 bit Steve Ballmer Signature Edition
       #19

    webplodder said:
    CarlTR6 said:
    Webplodder, I am going to be off line for a few hours. I have some things I have to do. I will be back this evening. Someone else may pick this up and I hope they do. If not, I will "see" you this evening.


    OK, thanks for you help Carl.
    Were any of the red items related to your video card?
    Does everything look fine in Device Manager?

    I would bet its a video issue... just a thought: There are many manufacturers making Nvidia cards, who made your GeForce 8400 GS ??? What driver are you currently running for it, and where did you get it?
      My Computer


  10. Posts : 8,608
    Windows 7 Ultimate 32bit SP1
       #20

    I found these instructions on MS TechNet (same errors):

    this issue may occur if third party program or device driver affects the network connection.

    To troubleshoot this issue, please perform the following steps:

    First, please download the network card driver from manufactuer's website.


    Reinstall driver

    ==============
    1. Click the Start Button, type "devmgmt.msc" (without quotation marks) in the Start Search box and press Enter.
    2. Double click to expand "Network adaptors".
    3. Right click your network card and click Uninstall.
    4. Check "Delete driver software for this device" check box, click OK.
    5. Restart the computer

    If Windows 7 will not install built-in drivers, please install the downloaded one.

    If it does not work, please test it in Clean Boot mode.
      My Computer


 
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