Screen freeze

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  1. Posts : 51
    Windows 7
    Thread Starter
       #31

    Capt.Jack Sparrow said:
    webplodder said:


    I can't see anything that relates to my video card but there are many events listed and I'm no expert.


    My driver is Realtek RT L8 168D/8111D, I think! It's provided by Microsoft.
    Hello !!

    I think you have the problem rite there !!! Please don't use Windows Update to download drivers it usually never pick the best drivers or check whether it's a good a bad one. Its best to download the drivers directly from vendor's website.

    Run the SF Diagnostic Tool make sure you download SF Diagnostic Tool v2.0 and run it. Post us the results we might be able to find something.

    Hope this helps,
    Captain

    Ok, I will certainly do that if I experience any more problems.

    Thanks for the advice.
      My Computer


  2. Posts : 11,990
    Windows 7 Ultimate 32 bit
       #32

    Are you running OK now?
      My Computer


  3. Posts : 51
    Windows 7
    Thread Starter
       #33

    CarlTR6 said:
    Are you running OK now?
    Thanks for asking Carl.


    Things seem to be OK at the moment Carl, although it's only been a couple of days or so.


    BTW, When I ran 'Driver Detective' it found that my network adaptor drivers were out of date so I downloaded the newer ones via a zip file but I could not seem to install them and then I realized I'm not on a network so probably do not have a netwaork adaptor installed. Would this be the reason they would not install?
      My Computer


  4. Posts : 6,243
    win 7 ultimate32bit, Win8.1pro wmc 32bit
       #34

    webplodder said:
    CarlTR6 said:
    Are you running OK now?
    Thanks for asking Carl.


    Things seem to be OK at the moment Carl, although it's only been a couple of days or so.


    BTW, When I ran 'Driver Detective' it found that my network adaptor drivers were out of date so I downloaded the newer ones via a zip file but I could not seem to install them and then I realized I'm not on a network so probably do not have a netwaork adaptor installed. Would this be the reason they would not install?
    the network adaptor is your ethernet card if you are connected to the internet you have a card , when you unzipped the drivers how did you try to install them ? :)
      My Computer


  5. Posts : 51
    Windows 7
    Thread Starter
       #35

    pebbly said:
    webplodder said:
    CarlTR6 said:
    Are you running OK now?
    Thanks for asking Carl.


    Things seem to be OK at the moment Carl, although it's only been a couple of days or so.


    BTW, When I ran 'Driver Detective' it found that my network adaptor drivers were out of date so I downloaded the newer ones via a zip file but I could not seem to install them and then I realized I'm not on a network so probably do not have a netwaork adaptor installed. Would this be the reason they would not install?
    the network adaptor is your ethernet card if you are connected to the internet you have a card , when you unzipped the drivers how did you try to install them ? :)

    Hi pebbly.

    Ok, of course you are right since it is listed in the device manager.

    Well, I used the utility 'Driver Detective' to download the driver to WinZip (which I have paid for) but the little button that you use to install programs does not seem to be active in this case and I can't find any .exe file to initiate an install in the unzipped file.
      My Computer


  6. Posts : 6,243
    win 7 ultimate32bit, Win8.1pro wmc 32bit
       #36

    try to unzip the file using windows native extactor instead of using winzip see if it enables you to extract it that way , what is the driver you are trying to extract? we may be able to find one elsewhere for you :)
      My Computer


  7. Posts : 5,440
    Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
       #37

    You should be able to just right click on the zip file and choose "Extract All" from the menu.
      My Computer


  8. Posts : 51
    Windows 7
    Thread Starter
       #38

    pebbly said:
    try to unzip the file using windows native extactor instead of using winzip see if it enables you to extract it that way , what is the driver you are trying to extract? we may be able to find one elsewhere for you :)

    Native extractor? How do I do that?


    The updated driver is: Realtek Gigabit Ethernet PCI v7.017 (for WIN7).
      My Computer


  9. Posts : 6,243
    win 7 ultimate32bit, Win8.1pro wmc 32bit
       #39

    mitchell65 said:
    You should be able to just right click on the zip file and choose "Extract All" from the menu.
    has mitchell 65 said :)
      My Computer


  10. Posts : 6,243
    win 7 ultimate32bit, Win8.1pro wmc 32bit
       #40

    here is a link to a newer version v7.018 Realtek :) give this one a try
      My Computer


 
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