New
#11
Just in case, test your memory using memtest86 boot CD overnight or for at least 6 passes.
Swap your memory sticks.
4GB memory, only 2GB usable?
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New #12
The link in his post shows an ASUS Laptop.
Here is a link to the specs.
ASUSTeK Computer Inc.
It should have come with 2GB of ram and can be upgraded to 4GB.
I wonder if he got the right upgrade chip.
Jim
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New #13
Since this is a netbook, it seems likely that it shipped with Windows 7 starter edition, which has a 2GB memory limitation.
However, the image seems to indicate that it's a 64 bit OS installed and i'm under the impression that Windows 7 starter only comes in 32 bit version, so that seems confusing.
The "Get more features with a new edition of Windows 7" link at the top also seems to indicate it's Windows 7 Starter.. Maybe Asus is somehow shipping a 64 bit Starter edition?
Scratch that, this model seems to ship with Windows 7 Home Premium, so that shouldn't be a problem. I'm going to have to go with improperly installed RAM, Damaged RAM, or Incorrect RAM as the answer.
One other thing to try:
- Press Windows Key + R and type msconfig into the run command box.
- On the "Boot" tab, click on advanced options.
- Make sure the box labelled "Maximum Memory" is NOT ticked. If it is, untick, save and restart.
Last edited by Mystere; 15 May 2010 at 00:47.
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New #15
if it hasn't been mentioned, make sure your chipset drivers are installed and up to date.
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