New
#1
Help Urgently Needed
I'm not really sure where to start ....
1) I am running Windows 7 Ultimate and am unable to access IE8. When I click on
the logo the blue circle spins for a few seconds and nothing more happens. I've
disabled and re-enabled IE8 in Windows Services but it makes no difference at all.
I can access Opera and Google Chrome OK.
2) No programs or processes are shown in MSCONFIG or in CCleaner's Start-Up section
- with the exception of SuperAntiSpyware, which is shown in both.
3) A few days ago I noticed that my laptop was runnning considerably slower than
normal. Start-up now takes absolutely ages and programs I select also take a long
time to appear. Sometimes - as in the case of IE8 - they never appear.
However, and this seems really weird to me but no doubt it will all make perfect sense to some of you, when I run SuperAntiSpyware - as I am at the moment - everything runs at, more or less, normal speed. I can open up Opera or Google and search as usual.
As soon as SuperAntiSpyware stops and I re-boot everything is back to being painfully slow and unresponseive.
4) I've been experiencing problems downloading programs. Specifically Malware Bytes'
anti malware program.
5) On my last re-boot a message came up telling me, "Windows Is Not Genuine. Your
computer might be running a counterfeit copy of Windows".
That's all absolute nonsense. My copy of Windows 7 is genuine and has been
installed and registered since 6 October 2009.
I haven't got a clue what's going on but clearly something is amiss.
A couple of Trojans were located and deleted earlier today but since then my scans have been coming up clean.
I would be extremely grateful for any help or advice, although preferably not of the, " buy a Mac" variety.
Thanks.