New
#1
Deleted All User Accounts
Hi,
My son bought an HP with Windows 7 that had apparently been used as a display model. He had only owned it for about 2 months, when he could no longer log in -- screen would go black (with pointer arrow showing) but would otherwise never finish booting.
I was able to successfully log in to his account (set up as an administrator) in Safe Mode.
I noticed that there was another user account called MDX Kiosk that was logged on and had several programs running in background.
In order to improve his performance, I went into the Control Panel and deleted the user account "MDX Kiosk". It was slow to respond and I hit the enter key 2 or 3 times (apparently a big mistake).
When I shut down the PC and tried to re-boot, I found that I had not only deleted the MDX Kiosk account but had apparently deleted my son's user account as well. Now I can no longer log on to the computer.
I've read the threads about the "Built In Administrator" but have been unable to logon to that -- I guess it is disabled???
Any suggestions???