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Windows 7: Mystery Problem: Resume from Sleep

09 Jun 2009   #11
aln688

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by usasma View Post
I also have the P6T Deluxe v2 mobo (with the i7 920) and have the latest BIOS update - still no joy! That's how my problem started, then the fans stopped spinning also (when I was updating the mobo drivers and the RAID drivers).

I filed a bug report at the Connect website about this, and it's now waiting for me to install another RAID card (one that has Win7 drivers). I just received my new RAID controller today (and it has Win7 drivers), so I'll be replacing it shortly and will report if that helps out.
I'd be interested in the results. So what hardware do you have? I obviously have the same board as you, and I simply cannot get the sleep feature to work, and I've tried three different operating systems.


My System SpecsSystem Spec
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09 Jun 2009   #12
usasma
Microsoft MVP

 
 

Have you installed any of the Asus utilities? If so, remove them. They created havoc when I installed the beta, so I did without them in the RC and have been very happy with the results.

I've found that (when installing Vista drivers) that it's important to run the installer in compatibility mode both for "Run as Windows Vista (SP1)" and for "Run as administrator". Also, be sure to set this for ALL USERS.

I allowed the RC to install it's drivers as it found them, then with any other drivers I went to the manufacturer's website and got the latest drivers from them (and avoided downloading them from the Asus website.

I have had issues with the ATI drivers, but the latest version (drivers only) from the ATI site has worked well for me.

System Specs (off the top of my head):
1000 watt PSU (it was a good one, but I can't remember the name)
Core i7 920 w/3rd party air cooling
Asus P6T Deluxe v2 mobo
12 gB of Corsair 10666 DDR3
ATI HD 4870 w/512 mB of VRAM
HighPoint RocketRAID 2310 (upgrading to the 2640X4)
4 W-D VelociRaptors (320 gB ea) in RAID 5
an LG DVD writer
My System SpecsSystem Spec
09 Jun 2009   #13
dw96

Windows 7 Home Premium [64-Bit]
 
 

Quote   Quote: Originally Posted by Klaw117 View Post
I can go to sleep just fine on my computer, but when I wake my computer up, the mouse isn't working. Everything else (monitor, keyboard), works fine. I was forced to use Alt-F4 to restart my computer. Anyone know how to fix this?
My old computer's laggy motherboard did this... So far, the only solution I've found is to unplug the mouse, wait 5 seconds, and plug it in again. It worked with my old PC, hopefully it will work here too. I'll try to find another way to fix this though, the plug/unplug is really annoying...
My System SpecsSystem Spec
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09 Jun 2009   #14
aln688

Windows 7 Ultimate x64
 
 

Nice system you have!

No, I never installed any of them. In fact the supposed Windows 7 Beta utilities from Asus never installed, I got a message saying platform not supported, so much for that! In fact I never install Asus utilities, I would rather install the bare minimum for the motherboard. I usually only install the Intel Chipset Inf and Matrix Storage Manager.

I never visit Asus for hardware drivers, unless I can help it. My hardware setup is as follows:

Asus P6T Deluxe V2 (BIOS 0504)
Core i7 920 w/ Noctua U12P SE1366
Corsair Dominator C8 2GB x 6 (12GB)
ATI Radeon 4870 X2 2GB
Creative Labs X-Fi Titanium Fatality
Western Digital VelociRaptor 150GB
Western Digital Caviar 500GB
Pioneer DVR-216DBK

For drivers, I visit ATI, Creative Labs and D-Link for wireless drivers, although Windows 7 seems to find my wireless device and installs drivers for it which run fine. ATI and Creative Labs are the main sites I visit.

I would like sleep mode to work as there's a few times it would come in handy, where I go to lunch and don't want to power off my system fully. Not having to go through the full boot process, as short as it is, would be useful.
My System SpecsSystem Spec
09 Jun 2009   #15
aln688

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by dw96 View Post
My old computer's laggy motherboard did this... So far, the only solution I've found is to unplug the mouse, wait 5 seconds, and plug it in again. It worked with my old PC, hopefully it will work here too. I'll try to find another way to fix this though, the plug/unplug is really annoying...
That would be very annoying! I may try that, disconnecting the mouse first and using the keyboard to put the PC into sleep mode. It's not as if sleep mode is a new feature, it's been around for years, and yet I can't get it to work.
My System SpecsSystem Spec
09 Jun 2009   #16
usasma
Microsoft MVP

 
 

aln688 - Try the storage and chipset drivers from the Intel website - they've proven the most reliable under Win7 for me (both for my desktop and laptop in both the beta and the RC). I can't recall if the installation routine picked these up on my desktop, but I do recall downloading them for my laptop.
My System SpecsSystem Spec
09 Jun 2009   #17
Klaw117

Windows 7 Home Premium x64
 
 

Quote   Quote: Originally Posted by dw96 View Post
My old computer's laggy motherboard did this... So far, the only solution I've found is to unplug the mouse, wait 5 seconds, and plug it in again. It worked with my old PC, hopefully it will work here too. I'll try to find another way to fix this though, the plug/unplug is really annoying...
Thanks. Unplugging my mouse and plugging it in again worked. It's annoying, but now I don't have to restart, which is even longer. At least this doesn't happen in Hibernation. I typically use that instead of Sleep.

Still, if anyone knows how to get rid of that mouse issue entirely, please let me know.
My System SpecsSystem Spec
09 Jun 2009   #18
dw96

Windows 7 Home Premium [64-Bit]
 
 

Quote   Quote: Originally Posted by Klaw117 View Post
Thanks. Unplugging my mouse and plugging it in again worked. It's annoying, but now I don't have to ...
No prob, I help with what I can. Vista had sleep/awake issues.
Mystery Problem: Resume from Sleep-untitled-2.jpg
Try Googling "Vista sleep mouse problem" or similar, you might get what you need. I would have done it for you, but I'm snowed under with work now, I have to go...


My System SpecsSystem Spec
09 Jun 2009   #19
Klaw117

Windows 7 Home Premium x64
 
 

I think I figured it out. My mouse came with some software that I just installed. Then I put the computer to sleep for five minutes and when it woke up, the mouse was fine.

On a side note, I looked around on Google and this seems to be related to the USB ports.
My System SpecsSystem Spec
10 Jun 2009   #20
dw96

Windows 7 Home Premium [64-Bit]
 
 

Quote   Quote: Originally Posted by Klaw117 View Post
I think I figured it out. My mouse came with some software that I just installed. Then I put the computer to sleep for five minutes and when it woke up, the mouse was fine.

On a side note, I looked around on Google and this seems to be related to the USB ports.
Well, glad you solved your problem. Last question, if you don't mind - what kind of mouse do you use? [model]
My System SpecsSystem Spec
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 Mystery Problem: Resume from Sleep




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