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Windows 7: problem with the memory

31 May 2010   #1
winlove

window7
 
 
problem with the memory

hi i use windows 7 ultimate version on 32 bit and 2gig RAM..my problem is when i open facebook chat..it is very slow..and if video chat in msn it even hangs..pls let me know how to rectify the problem..i use sonyhandy cam as web cam..
thanks


My System SpecsSystem Spec
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31 May 2010   #2
richc46

Microsoft Community Contributor Award Recipient

Windows 10, Home Clean Install
 
 

Welcome,

Make sure you have up to date drivers and cards.

Take the memory diagnositc test over night and reprort back.

Type memory diagnotic in search for the test.
My System SpecsSystem Spec
31 May 2010   #3
Bare Foot Kid
Microsoft MVP

W 7 64-bit Ultimate
 
 

Hello winlove, welcome to Seven Forums!



What type of internet connection do you have, i.e. dialup / broadband?
My System SpecsSystem Spec
.

31 May 2010   #4
karlsnooks

MS Windows 7 Ultimate SP1 64-bit
 
 

Quote   Quote: Originally Posted by winlove View Post
hi i use windows 7 ultimate version on 32 bit and 2gig RAM..my problem is when i open facebook chat..it is very slow..and if video chat in msn it even hangs..pls let me know how to rectify the problem..i use sonyhandy cam as web cam..
thanks
Welcome to the forums. Here's a couple more suggestions.
1. Up you memory from 2G to 4G
2. run msconfig and uncheck anything not from MS or your computer mfg.
3. download Microsoft Security Essentials, disable and remove your present AV/malware software and install Microsoft Security Essentials.

http://www.microsoft.com/security_essentials/

To run msconfig
WIN key | type MSCONFIG | ENTER key | Startup tab
Now uncheck as mentioned, hit the APPLY button and reboot.

WIN
key is the one with wavy flag on it.
My System SpecsSystem Spec
01 Jun 2010   #5
winlove

window7
 
 

thanx guys..i was using sony handycam as webcam,,now i brought new webcam with 12mp,,i used it yesterday with msn..no issues at all..thanx for all replies.
My System SpecsSystem Spec
01 Jun 2010   #6
richc46

Microsoft Community Contributor Award Recipient

Windows 10, Home Clean Install
 
 

You are very welcome and thank you for posting.
My System SpecsSystem Spec
02 Jun 2010   #7
Bare Foot Kid
Microsoft MVP

W 7 64-bit Ultimate
 
 

Hello winlove.



Glad you found a solution; thanks for the update.
My System SpecsSystem Spec
Reply

 problem with the memory




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