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Windows 7: Almost no response from windows 7..angry wife

23 Aug 2010   #61

Windows 7 64 bit

Hope this is right thing

Pressed F12 to get into Dell Diagnostics which ran a test that included hard drive. Said DST Short Test passed.
Then carried on into some other device test which includes various SATA confidence testing. No errors reported

My System SpecsSystem Spec
23 Aug 2010   #62

windows 7 ultimate x 64

i have looked through this post and one or two things come to light.

initially i had exactly the same errors generated by bonjour ,i did not have a performance issue but had a few random blues screen hard resets.
repaired the install of bonjour (touch wood ) no problems since.

one other issue i have seen in the past and experienced myself that has caused huge performance issues is internet and virus security programs.
i have performed fresh installs loaded my internet security and found the default setting for windows firewall(on) has not been switched off resulting in a conflict with the 3rd party firewall.this is not uncommon and can sit there undetected until it is checked or internet access is performed.

whilst i accept some of the hardware investigations are valid the software issues should be examined prior to the hardware diagnostics.
the fact that safe mode without network seemed to improve performance ,..then the issues appear to creep back with network seem to point at maybe other avenues to explore first.

my gut feeling is this is related to bonjour (which is network based software) as stated a corrupt update gave me many severe problems and a repair install resolved all issues.
My System SpecsSystem Spec
23 Aug 2010   #63

Windows 7 64 bit

So should I uninstall bonjour and get a fresh download from Apple?

I'm a bit unclear about the security issue. I use Kapersky Internet Security. I looked at my Windows firewall and it just says it is not using the recommended settings not whether it is on or off. I'm guessing this means it's off as it should be.
My System SpecsSystem Spec

23 Aug 2010   #64

windows 7 ultimate x 64

with the bonjour go into the control panel select programs ..uninstal progams find bonjour click on it and select repair in the options on the task bar.

worked for me and as i say i had exactly the same errors as you although the symptoms were very different.

fingers crossed.
My System SpecsSystem Spec
23 Aug 2010   #65

Windows 7 64 bit

ok done that so see if things improve.
My System SpecsSystem Spec
23 Aug 2010   #66
Microsoft MVP


I would uninstall Bonjour using Revo Uninstaller in Advanced Mode - do not restart when prompted after Revo runs uninstaller, instead click Next to delete leftover registry keys and files Revo cues up.

I believe ITunes will work without it, as it has on several where I yanked it to improve performance. If not, reinstall a clean copy.

Look in Device Manager to see what brand HD you have so you can run maker's diag/repair full CD scan on it, as Deacon suggests:

Run also a Disk Check
My System SpecsSystem Spec
23 Aug 2010   #67

Windows 10 Pro x64 x3, Ubuntu

With the Bonjour service I would advise that you decide if you need it at all.

The service provides network discovery services especially printer for OSX s and related operating systems - win7 provides most if not all these services natively, so it may be that the duplication of these services can cause slowdowns of the system - that is certainly what the reports that are on the net would suggest.

I personally do not find Apple software to be well written for the windows platform, and so do not install it if at all possible on systems that I manage
My System SpecsSystem Spec
23 Aug 2010   #68

Windows 7 64 bit

Hi Greg. Unhelpfully the Device Manager lists the HD as ARRAY0. Going to theDell web site it lists the components on my build as


Any way to find out manufacturer without opening the pc?
My System SpecsSystem Spec
23 Aug 2010   #69

Microsoft Community Contributor Award Recipient

Windows 7 64 Bit Home Premium SP1

Dell PCs usually ship with a Service Tag number. You can usually find this on the back of the machine or on your invoice.

Go to the Dell website, enter your service tag number and you can get full specs for your machine (as far as Dell goes in giving out this info).
My System SpecsSystem Spec
23 Aug 2010   #70

Windows 7 64 bit

OK have used Revo to uninstall Bonjour and wil lnot reinstall and see how it runs

Disk Check didn't show any issues.
My System SpecsSystem Spec

 Almost no response from windows 7..angry wife

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