Hi Max. Well my XPS 430 was only a year old so thought it was a pretty good machine. Have to admit that your suggestion is a good one. To make it worse my 2 kids got our old Dimensions upgraded to Win7 and they having no problem either. I tried telling her that women just shouldn't be allowed near technology (shes on her 5th mobile phone in 2 months), but that didn't go down well!!!
i'll try the options suggest and see if anything obvious comes up
A couple of quick questions,
1. Which 4800 series of card is it? Is it a 4830, 4850, 4870 or 4890?
2. What is the make and model number of that 425W power supply?
I tried telling her that women just shouldn't be allowed near technology (shes on her 5th mobile phone in 2 months), but that didn't go down well!!!
BTW .... boot in safe mode by pushing the F8 key. If you go through msconfig, without remembering to set startup back to normal, you could be stuck.
When it starts to slow to a crawl, it may be worthwhile opening resource monitor to see what process/es are being the most active.
Pay attention to the CPU/Disk/memory usage in particular. If there is a lot of activity, it may help pinpoint what is 'gumming up the works'
I fail to see how that could have not gone down well at all
Zing!
disable iphelper service in services.msc.
this process eats cpu time on win 7 and eats memory on windows vista.
Hi been a while as pc started behaving, but didn't last. I have booted the pc in safe mode and seems to be running well for the last week. however I am unclear what the next step is to add back in things ot see what the offending item is. Currently she has no sound or printers. Can someone confrim this is what to do next:
1. Clean Boot with all non-microsoft services stopped and no start up items. Will she be able to run anti-virus, outlook, firefox and access networked files in this state as she can in safe mode or do these require certain services to be started?
2. Start services in batches and see when problem restarts. Priority is to get printing and sound working again so which services would allow me to do that?
She's not too unhappy in safe mode but don't want to reduce functionality below that if possible.
Thanks for any advice agian
Mike
So is it worth me replacing the power supply with something bigger and if so what do you suggest and can a numpty liek me do it easily? Tks Mike
Have a read of THIS TUTORIAL it will give you some very good advice.
Just make sure that your Dell has a STANDARD pinout as they like to change things so as you have to buy one off them.
Also you may find that this will not fix the problem and you are left with a spare power supply.
Reinstall the sound driver from the Support Downloads webpage for your computer model.
Download and run as Admin the Win7 software package for your printer, keeping its USB unplugged until prompted to plug it in. If you have already confirmed and installed the Win7 software package for that exact printer (or Vista/XP software in Compatibility Mode) then reinstall it.
Check the Device Manager to see that all of the drivers are installed and none are in error state marked by exclamation point. If so, track down the driver on the Support downloads webpage for your computer model. Make sure the latest drivers from this page are all installed, as well.
Run sfc /scannow as Administrator to check system file integrity.
Consider a Repair Install which reinstalls the OS while keeping programs, files and settings in place. Save a Win7 backup image externally so you have a path back if necessary.
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