New
#1
Can Not Log In Now To Load Desktop
I just purchased a new laptop with Windows 7 64-bit.
Everything was going fine until today.
Powered on laptop.
Windows got to my log in screen in the boot process.
Log in screen shows my correct user name.
I enter my password and get an error message that I have an incorrect user name or password.
So now, I am effectively locked out of using my new laptop.
Please, please help.