Can Not Log In Now To Load Desktop

Page 1 of 3 123 LastLast

  1. Posts : 8
    Windows 7
       #1

    Can Not Log In Now To Load Desktop


    I just purchased a new laptop with Windows 7 64-bit.

    Everything was going fine until today.

    Powered on laptop.
    Windows got to my log in screen in the boot process.
    Log in screen shows my correct user name.
    I enter my password and get an error message that I have an incorrect user name or password.
    So now, I am effectively locked out of using my new laptop.

    Please, please help.
      My Computer


  2. Posts : 17,796
    Windows 10, Home Clean Install
       #2

    Try in safe mode
    Hit f8 during boot.
      My Computer


  3. Posts : 8
    Windows 7
    Thread Starter
       #3

    Thanks for the quick reply.

    I just tried hitting F8 during boot. Nothing different happened. The login screen showed up and still will not take the password.

    I am familiar with hitting the trusty F12 in Windows XP during boot to get in the back door, but Windows 7 does not seem to present the same opportunity when it is booting up.

    Still locked out.
      My Computer


  4. Posts : 17,796
    Windows 10, Home Clean Install
       #4

    As soon as boot starts, quickly and rapidly, many times, hit f8. That part will work.
      My Computer


  5. Posts : 71,977
    64-bit Windows 11 Pro for Workstations
       #5

    Hello Av8r, and welcome to Seven Forums.

    If all else fails, you can use METHOD THREE in the tutorial below to reset your password and gain access again.

    Reset User Account Password - Vista Forums

    Hope this helps,
    Shawn
      My Computer


  6. Posts : 8
    Windows 7
    Thread Starter
       #6

    The quickly and rapidly advice worked.
    I got into safe mode.
    I removed the login password requirement from the profile.
    Restarted the laptop.
    It did not ask for a password this time, but at the same Windows 7 start up screen, I get this message:
    "The User Profile Service service failed the logon. User profile cannot be loaded."
    I have an OK button under that message.
    When I press that OK button, it just logs out and loops me back to the same screen.
    Can't get past that screen.
      My Computer


  7. Posts : 22,814
    W 7 64-bit Ultimate
       #7

    Hello av8r, welcome to Seven Forums!



    Have a look at the tutorial at the link below to see if you can do a system restore to a point before the password issue started; be sure to post back to keep us informed.


    How to Do a System Restore in Windows 7
      My Computer


  8. Posts : 17,796
    Windows 10, Home Clean Install
       #8

    If you are able to get to boot, this should work

    The User Profile Service failed the logon. User profile cannot be loaded. - Vista Forums

    For Seven and Vista.
      My Computer


  9. Posts : 8
    Windows 7
    Thread Starter
       #9

    I just tried the System Restore from the safe mode.
    It seems to be working now.
    I think I dodged a bullet on that one.
    Thanks for all of the quick replies and assistance everyone!!!!!!!
      My Computer


  10. Posts : 17,796
    Windows 10, Home Clean Install
       #10

    Read what I said about a second account.

    Have a second Adm account that is used just for emergencies like this.
      My Computer


 
Page 1 of 3 123 LastLast

  Related Discussions
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 12:29.
Find Us