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Windows 7: questions and need help please

30 Jun 2010   #31
Thorsen

Win7 Home Premium 64x
 
 

Since this is a laptop,

Edit: I re-read your post... ignore grey text do you have an external mouse? or are you using the Trackpad?

If you are using an external mouse, then disable the trackpad temporarily to see if that fixes the issue.

This might be a hardware issue with the trackpad scrolling to lower corner? (just a guess)


My System SpecsSystem Spec
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30 Jun 2010   #32
cocod2

Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

new laptop came with windows 7 but i had it upgraded to professional instead of home
it is a sony vaio VPCEB21FD
I should have bought the more expensive one...... i dont know

yes re the desktop and the mouse
why does this happen
My System SpecsSystem Spec
30 Jun 2010   #33
cocod2

Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

i am not using the touch pad.. i have a wireless mouse
works better for me...
when you say track pad
do you mean touch pad
how do i disable track pad????
My System SpecsSystem Spec
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30 Jun 2010   #34
cocod2

Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

never had a problem with my other sony XP
my husband did all the downloading of everything for that one.
my husband died 2 years ago. i am young.. so was he.
i am so upset at the moment
My System SpecsSystem Spec
30 Jun 2010   #35
richc46

Microsoft Community Contributor Award Recipient

Windows 10, Home Clean Install
 
 

Quote   Quote: Originally Posted by cocod2 View Post
new laptop came with windows 7 but i had it upgraded to professional instead of home
it is a sony vaio VPCEB21FD
I should have bought the more expensive one...... i dont know

yes re the desktop and the mouse
why does this happen
This is very important, may be the reason for all your problems

Did you upgrade or clean install
Upgrade=did not have to reinstall programs.

Re your husband: I understand and really feel for you. I am very, very sorry.
My System SpecsSystem Spec
30 Jun 2010   #36
cocod2

Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Code:
This is very important, may be the reason for all your problems

Did you upgrade or clean install
Upgrad=did not have to reinstall programs.
i dont know what you mean
i did not upgrade
the place i bought it did it
cause i wanted xp
but i dont use the xp
on this
it did not work for me the way i thought and i dont use it
have it on WINDOWS 7 IE8
didnt want ie8 wanted ie7
but I am on ie8 now....

this is a good model isnt it
i feel like crying
i am not well..... and my computer is my life
My System SpecsSystem Spec
30 Jun 2010   #37
cocod2

Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

what is a clean install.... it was done where i bought it......so i guess clean install
My System SpecsSystem Spec
30 Jun 2010   #38
richc46

Microsoft Community Contributor Award Recipient

Windows 10, Home Clean Install
 
 

I know you are upsest, but we will fix the computer. You have to think back. When you got windows 7, did the store have to put all your prgrams back? Did they ask for the CD's. For example, how did the games get back on the computer when you got Windows 7?
My System SpecsSystem Spec
30 Jun 2010   #39
cocod2

Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

no I bought the laptop with windows 7 ... it was windows 7 IE 8 home version... i asked for professional
so they did that for me
i dont know what you mean by putting all prog. back..
i am sorry...... i feel so dumb
and i have been using puters for years and years
My System SpecsSystem Spec
30 Jun 2010   #40
richc46

Microsoft Community Contributor Award Recipient

Windows 10, Home Clean Install
 
 

Ok the question is answerd, the computer came with Windows 7 preinstalled.
Good we are doing fine.

Now this tutorial is good for Vista and windows 7. You read, ask questions and then do what it says. It may fix a lot.
System Files - SFC Command - Vista Forums

You are doing very well, you are with friends, now.
My System SpecsSystem Spec
Reply

 questions and need help please




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