Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: Cant start Win7, user account deleted?

06 Jul 2010   #1

Windows 7 Ultimate x64
Cant start Win7, user account deleted?

Hey guys,

My brothers laptop has apparently deleted his user account and so he cannot start it up? Im not sure about the details tbh, hes running Windows 7 on a Dell laptop and he still has the installation disc and stuff. All hes told me is that his account has been deleted and so he cant start it in normal or safe mode.

Any ideas anyone?


My System SpecsSystem Spec
06 Jul 2010   #2

Windows 7 Ultimate 64 - OEM Service Pack 1

When logging on try typing in "Administrator" with no password and see if he can log in that way, if yes you can then make a new account.

My System SpecsSystem Spec
06 Jul 2010   #3

Microsoft Community Contributor Award Recipient


Press the F8 key repeatedly at boot up or use the Startup disk. Try a System Restore.

System Recovery Options

System Restore
My System SpecsSystem Spec

06 Jul 2010   #4

Windows 7 Ultimate x64

Quote   Quote: Originally Posted by steve-pressman View Post
When logging on try typing in "Administrator" with no password and see if he can log in that way, if yes you can then make a new account.

How would I go about doing this? Sorry I havent used Windows in 6 months so I cant remember too much. As far as I was aware you just get the user icons and you cant type a username in?
My System SpecsSystem Spec
06 Jul 2010   #5

Windows 10 Pro X64

What is the EXACT error message he is getting? Most likely the account is still there and one or more registry entries has been messed up that point to it. The EXACT error message would help identify the problem.

System Restore as theog suggested should fix this.
My System SpecsSystem Spec
06 Jul 2010   #6
Bare Foot Kid
Microsoft MVP

W 7 64-bit Ultimate

Hello Exodus.

Have a look at the tutorial at the link below to see it'll help; it's a long shot but keep us informed.

Password Reset : Using System Restore in Windows 7
My System SpecsSystem Spec
06 Jul 2010   #7

Windows 7 Ultimate x64

If it was me I wouldve made note of the error message received and Google'd but some people arent so computer savvy
He just told me it was something to do with system32 but he couldnt get the error message to come up again

Ill try a system restore, thanks. Would the start-up repair thing work in this case?
My System SpecsSystem Spec
07 Jul 2010   #8


Use Startup Repair if Windows 7 will not boot: Startup Repair

System REstore is automated in Startup Repair if it needs to be run, or it can be run from the Recovery Tools list on the Repair CD or Win7 DVD REpair console. Repair CD - System Repair Disk

System Repair Disc - Create
My System SpecsSystem Spec
08 Jul 2010   #9

Windows 7 Ultimate x64

OK then, ive had a look at the computer myself.
When I try to boot it says that the Desktop cannot be found and wont log in.
In safe mode it says the Desktop cannot be found but the computer can still be used, theres just nothing on the desktop.
There are no system restore points and the start-up repair tool says there are no problems either.

Im not sure what else there is to do or try?
My System SpecsSystem Spec
08 Jul 2010   #10

Windows 7 Home Premium x64

Can you use Safe Mode to look in the C:\Users folder, and see if the missing account is still listed there?
My System SpecsSystem Spec

 Cant start Win7, user account deleted?

Thread Tools

Similar help and support threads
Thread Forum
Accidentally deleted my main user account !!! HELP
Hi everyone. So i get back from a beautiful Holiday in Australia and my Laptop (a sony Vaio running windows 7) comes up with a message like this....."User Profile Service service failed the logon. User profile cannot be loaded". So i found this link on you tube User Profile Service service...
General Discussion
user account not deleted
I followed the steps you provided to delete a user account and it is still showing up when I attempt to log on. I even restarted the computer, thinking that was what was needed, but there it is still! Any suggestions? Thanks in advance. mitzi
General Discussion
Help Please, deleted my user account
Hi all I managed to somehow put in the wrong command into command prompt and deleted my user account, When i go to c;/users my name is still listed there with all my files etc, is there any way to restore my account? Any help much appreciated Cheers
General Discussion
Recovering a Deleted User Account
In trying to streamline my wifes Laptop (Win 7 64bit), I deleted her user account as she didn't like having to login and give herself permission for various actions all the time. Obviously this was the wrong way to go about it.:o However when I went to re-create the account using the same User...
General Discussion
Windows deleted my user account
A) While I was using it. B) On a new install of windows 7. Explorer crashed and I received the message: "No mapping between account names security IDs was done" When trying to open various programs (including windows explorer) I get the above error message. What's more it would appear my user...
BSOD Help and Support
Recover deleted data from a deleted user account?
How to recover deleted data from an deleted user? Hi Guys, Please help I had an old user account which was corrupted, So I deleted that however forgotten to keep the files...... Is there any way I can get my old data back??:( Using Windows 7 Ultimate 32 bit
Chillout Room

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 18:27.
Twitter Facebook Google+ Seven Forums iOS App Seven Forums Android App