Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: Help & Support not working

20 Jul 2010   #11

Windows 10 Pro x64

Dont worry about Rep A Guy I dont do this for rep, I do it because it helps me learn too

@OP: Please let us know how you get on :) If its a fix, then thats great, if not then we'll have to get our thinking caps back on again.

My System SpecsSystem Spec
21 Jul 2010   #12

Windows 7 (32bit)

Thanks a lot for all!

The problem solved completely- now Help&Support works fine! I deleted two registry keys:

HKEY_LOCAL_MACHINE\ SOFTWARE\ Microsoft\ Assistance\ Client\ 1.0\ Namespaces\ OEM\ en-US\ Titles


HKEY_LOCAL_MACHINE\ SOFTWARE\ Microsoft\ Assistance\ Client\ 1.0\ Namespaces\ OEM\ ru-RU\ Titles

Thanks one more time,
Forum is a real power!
My System SpecsSystem Spec

 Help & Support not working

Thread Tools

Similar help and support threads
Thread Forum
keyboard not working on windows help and support popping
Dears Please assist on how to overcome with the issue of auto pop up of window's help and support. The moment this pop up appears key pads works as shortcut keys rather normal. E.g. if I type "r" run command happens and run Window opens. Similarly on pressing "L" key window's gets locked. And...
General Discussion
Working w/ IT support contractor-Win 7 s/w & w/c is not...?
Hello all. I am new here. I am an Australian male, stuck in East Asia, & swamped by the demands of hardware, software, paper & digital file overhaul. The aim has been simple enough--good, solid personal management. But the execution, well... As they say, "if only I'd known before I began...
General Discussion
Intel 4 Chipset not working...Does not support my version of windows.
Hello Everyone. I'm new here, and I've been trying at this "Graphics" stuff for about a week now, reading forum after forum, and visiting link after link. I wanted to play a game, but the OpenGL was only version 1.4, and required 2.0 . After tons of research, I realized that I needed to update my...
Graphic Cards
Help & Support Stopped Working!
This is the second major issue with WIN& Pro. First my management console stopped working. A member created a shortcut to allow me to open up the console. Now my Help & Support opens from the start menu but when a search help finds the topic but it opens then states it has stopped working! ...
General Discussion
AMD Working on DirectX 11 Support
As some of you already know, Microsoft is expected to jump over the DirectX 10.1 API, and to release the DirectX 11 instead. This has put quite some pressure on graphics manufacturers NVIDIA and AMD, as they need to prepare their hardware for the upcoming graphics interface. Also, AMD's DirectX...
Graphic Cards

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 03:31.
Twitter Facebook Google+