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Windows 7: Help! A problem in windows seven installation

19 Jul 2010   #1
medoelbana

xp
 
 
Help! A problem in windows seven installation

Hi
when i try to install windows seven , this error message appears:
STOP : (000021a { Fatal System Error }
The initial session process or system process terminated unexpectedly with a status of 0x000000
(0xc0000001 0x001003a8)
The system has been shut down


directly after the initial loading files is finished
please i want your help
thanks


My System SpecsSystem Spec
.
19 Jul 2010   #2
karlsnooks

MS Windows 7 Ultimate SP1 64-bit
 
 

Two suggestions:
1. Update your system specs. Download and use Speccy to get all your system spec info.
http://www.piriform.com/speccy



2. Go to the website of your motherboard manufacturer and update the bios.
My System SpecsSystem Spec
19 Jul 2010   #3
medoelbana

xp
 
 

thanks very much
i'll try it
My System SpecsSystem Spec
.

19 Jul 2010   #4
DeaconFrost

Windows 7 Ultimate x64 SP1
 
 

Was this computer working perfectly before you tried to install Windows 7?
My System SpecsSystem Spec
19 Jul 2010   #5
medoelbana

xp
 
 

yes it works well
My System SpecsSystem Spec
19 Jul 2010   #6
DeaconFrost

Windows 7 Ultimate x64 SP1
 
 

How are you installing Windows 7? Is it from a disc or a flash drive? If it is a disc, is it a copy, or real Microsoft media?
My System SpecsSystem Spec
19 Jul 2010   #7
medoelbana

xp
 
 

i install it from a disk
but it is installed properly in other boards
i also have the same problem with vista installation
my board is msi ms 7267
My System SpecsSystem Spec
19 Jul 2010   #8
DeaconFrost

Windows 7 Ultimate x64 SP1
 
 

Is the disc real, or a copy? Did you use this same disc to install on other systems? If so, was that using the same DVD drive?

If Vista is failing on the same system as well, you likely have a hardware issue, or a BIOS issue. Try resetting the BIOS to the defaults or updating it if an update exists.
My System SpecsSystem Spec
19 Jul 2010   #9
medoelbana

xp
 
 

okay but is this update safe?
My System SpecsSystem Spec
19 Jul 2010   #10
DeaconFrost

Windows 7 Ultimate x64 SP1
 
 

The BIOS update? It is safe, as long as you follow the instructions.
My System SpecsSystem Spec
Reply

 Help! A problem in windows seven installation




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