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Windows 7: Windows 7 Startup/Shutdown Failure

21 Jul 2010   #1
Quakeroats97

Windows 7
 
 
Windows 7 Startup/Shutdown Failure

Thanks in advance.

My computer is a Dell Inspiron Laptop with Windows 7. I just got it like a month ago. Recently it has decided to be a real bugger. Everytime I try to start it up, it either gets stuck on the "welcome" screen or advances past it and goes to a pitch black screen with just a cursor. I've also found that if I try to shut the computer down without just pressing the power button, it can't turn off. I'm not sure what to do about it. Any advice?


My System SpecsSystem Spec
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21 Jul 2010   #2
Kirsch

Windows 7 Ultimate
 
 

If it gets to the black screen with the cursor, press CTRL+ALT+DELETE, choose task manager, click New Task, enter "exporer" (no quotes), see if that starts windows.
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 Windows 7 Startup/Shutdown Failure




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