Problem at the time of booting

senba · 23 Jul 2010

Hello everyone... I have Toshiba Satellite M300 laptop. I have recently changed my os from vista to win 7. Initially it was good. But now when i press the power button and when i m promted to enter the password my mouse as well as keyboard is not functioning. If i force the shutdown by pressing the power button it is becoming normal. Why is this happening? Is there any problem in installation or its a problem of my laptop. Please let me know...

Bl4ckPearl · 27 Jul 2010

senba said:

Hello everyone... I have Toshiba Satellite M300 laptop. I have recently changed my os from vista to win 7. Initially it was good. But now when i press the power button and when i m promted to enter the password my mouse as well as keyboard is not functioning. If i force the shutdown by pressing the power button it is becoming normal. Why is this happening? Is there any problem in installation or its a problem of my laptop. Please let me know...

Same as mine. I have Toshiba Satellite M300 laptop, with the same problem. and also when I restarted cannot read all the driver.

How to fix this?

eduede · 27 Jul 2010

Hi guys. When you upgraded to Windows 7, did you do an "upgrade" installation or a "clean" installation?

Also, you say that when you force a restart by hitting the power button, when you get back to the log-in screen, your keyboard and mouse do work? This problem occurs always? Just sometimes?

I have a few ideas, but I'd like to hear more about the problem. Please be as specific as possible about the problem you are experiencing.

Best,
Eamon

Bl4ckPearl · 27 Jul 2010

When I upgrade, off course I format the partition first.
This problem always happen only if I restart the laptop, for example every install updates or install an application that need to restart, laptop will be have the problem..but if use force shutdown, and turn on again nothings happen (working normal).

Thanks
JmZ

letsdoamazing · 27 Jul 2010

Bl4ckPearl said:

senba said:

Hello everyone... I have Toshiba Satellite M300 laptop. I have recently changed my os from vista to win 7. Initially it was good. But now when i press the power button and when i m promted to enter the password my mouse as well as keyboard is not functioning. If i force the shutdown by pressing the power button it is becoming normal. Why is this happening? Is there any problem in installation or its a problem of my laptop. Please let me know...

Same as mine. I have Toshiba Satellite M300 laptop, with the same problem. and also when I restarted cannot read all the driver.

How to fix this?

I would try uninstalling the drivers and reinstalling them first.

Kirsch · 27 Jul 2010

Bl4ckPearl said:

This problem always happen only if I restart the laptop, for example every install updates or install an application that need to restart, laptop will be have the problem..but if use force shutdown, and turn on again nothings happen (working normal).

Thanks
JmZ

Wait.. what? Now I'm confused.

If you restart the laptop, you get problems when Windows boots back up.

BUT, if you shut down the laptop, and the re-power on, Windows is fine.

Is this correct?

letsdoamazing · 27 Jul 2010

eduede said:

Hi guys. When you upgraded to Windows 7, did you do an "upgrade" installation or a "clean" installation?

Also, you say that when you force a restart by hitting the power button, when you get back to the log-in screen, your keyboard and mouse do work? This problem occurs always? Just sometimes?

I have a few ideas, but I'd like to hear more about the problem. Please be as specific as possible about the problem you are experiencing.

Best,
Eamon

Where are you going with that? Are you thinking that they got corrupted in the process? Because from Vista to 7 is not that big of a problem, some things are not compatible, but it wouldn't make a difference by how they shut down, would it? A clean install is always the better option, but more just upgrade.

Bl4ckPearl · 27 Jul 2010

Kirsch said:

Bl4ckPearl said:

This problem always happen only if I restart the laptop, for example every install updates or install an application that need to restart, laptop will be have the problem..but if use force shutdown, and turn on again nothings happen (working normal).

Thanks
JmZ

Wait.. what? Now I'm confused.

If you restart the laptop, you get problems when Windows boots back up.

BUT, if you shut down the laptop, and the re-power on, Windows is fine.

Is this correct?

yes, thats right.
note: force shutdown not only normal shutdown

karlsnooks · 27 Jul 2010

Bl4ckPearl said:

When I upgrade, off course I format the partition first.
This problem always happen only if I restart the laptop, for example every install updates or install an application that need to restart, laptop will be have the problem..but if use force shutdown, and turn on again nothings happen (working normal).

Thanks
JmZ

Welcome to the SevenForums.

I am also a Toshiba Satellite user, although a different model than yours.

I suggest you go to the Toshiba site.
Go thru the gyrations and put in laptop, satellite, model nr info.
Select Window 7 and 32 or 64 bit
Click on the Download button you see rather than take that general update everything.
Look at the list of updates for Win 7 32 or 64 bit.
Select the appropriate ones.

I recommend starting with the oldest applicable and work yourself up to the most recent applicable.

OK. Now you've got the latest drivers, etc for your system.

First, try now and see if the problem is gone.

Let us know the results and then we can go from there.

Kirsch · 27 Jul 2010

And by problems, your keyboard and mouse do not work?