Windows Update is not loading updates

[thermite99]

Hi,
I have just upgrade my operating system from Vista to Windows 7.

I am finding that Windows Update is not loading any updates. It just seems to hang. All the computer is saying is "Downloading Updates" and every thing stays at 0%.

Updates worked fine with Vista.

Any ideas?

Thank you.

 

[Orbital Shark]

Hi thermite, welcome to the forums

How long have you kept it at the 'Downloading' stage? I have noticed that depending on some updates I have experienced an extended 0% stage but after a while it began at well above 30%.


OS

 

[Petey7]

Click the link at the bottom of the page. Save the file to your desktop as flush.bat. Right click it and choose run as administrator. It resets the hosts file, releases and renews ip address, performs flushdns, resets winsock catalogs and restarts your pc. It solved windows update problems in many cases.

http://www.sevenforums.com/attachme...681d1276541925-dns-server-not-found-flush.txt

 

[thermite99]

Hi thermite, welcome to the forums

How long have you kept it at the 'Downloading' stage? I have noticed that depending on some updates I have experienced an extended 0% stage but after a while it began at well above 30%.


OS

I have waited for over two hours for loading to start

 

[Orbital Shark]

I would try Petey7's suggestion then

 

[thermite99]

Click the link at the bottom of the page. Save the file to your desktop as flush.bat. Right click it and choose run as administrator. It resets the hosts file, releases and renews ip address, performs flushdns, resets winsock catalogs and restarts your pc. It solved windows update problems in many cases.

http://www.sevenforums.com/attachme...681d1276541925-dns-server-not-found-flush.txt

Thanks for the answer.

I ran flush.bat. I chose to install a small update (i.e only 25kB) but it has not installed.

Any other ideas?????

 

[Bill2]

Try the Fix WU utility.

Repair & Fix Windows Updates with Fix WU Utility | The Windows Club

 

[Flavius]

You may also try this MS Fix it Microsoft Fix it 50202,run it in aggressive mode

besides go to Control Panel>>Troubleshoot>>Solve problem with Windows Update

If still no effect please go Windows Update History and post here error code & message

 

[yowanvista]

http://www.sevenforums.com/tutorials/91738-windows-update-reset.html

 

[thermite99]

Try the Fix WU utility.

Repair & Fix Windows Updates with Fix WU Utility | The Windows Club

Thank you for the link
I have just tried the Fix WU utility. It said it "The process completed successfully." I then restart my computer but the same problem with windows update still occurred.

I will now try Flavius' suggestion.

 

[thermite99]

You may also try this MS Fix it Microsoft Fix it 50202,run it in aggressive mode

besides go to Control Panel>>Troubleshoot>>Solve problem with Windows Update

If still no effect please go Windows Update History and post here error code & message

MS Fix it did not work. I got a failed to process message.
"Solve problem with Windows Update" was not successful either as it did not identify any problem (e.g. the clock and firewall were fine etc etc...)
When I can Windows Update History I find the list of updates that have been cancelled when I click on them this is the following error code 8024000B

If you need further info or if you think I have not followed your instructions please let me know. I would very much like to have this problem solved.

 

[Flavius]

When I can Windows Update History I find the list of updates that have been cancelled when I click on them this is the following error code 8024000B

If you need further info or if you think I have not followed your instructions please let me know. I would very much like to have this problem solved.

Here you go:Windows Update error 8024000B

 

[thermite99]

http://www.sevenforums.com/tutorials/91738-windows-update-reset.html

I installed Reset Windows Update and it did reset my updates but I still have the same problem of updates not loading.

Any other ideas!!!!

 

[thermite99]

When I can Windows Update History I find the list of updates that have been cancelled when I click on them this is the following error code 8024000B

If you need further info or if you think I have not followed your instructions please let me know. I would very much like to have this problem solved.

Here you go:Windows Update error 8024000B

Thank you for the link.
I followed the instructions but that does not seem to have helped.
Any other ideas.

 

[Flavius]

1.Uninstall all 3p security software (firewall,antivir,antispyware)
2.Run Readiness Tool Description of the System Update Readiness Tool for Windows Vista, for Windows Server 2008, for Windows 7, and for Windows Server 2008 R2,this tool will create CheckSur.log file in C:\Windows\Logs\CBS folder

3.Run SFC tool http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html and create report in sfcdetails.txt (details in the link)

If nothing help attache CheckSur.log and sfcdetails.txt to post.

 

[thermite99]

1.Uninstall all 3p security software (firewall,antivir,antispyware)
2.Run Readiness Tool Description of the System Update Readiness Tool for Windows Vista, for Windows Server 2008, for Windows 7, and for Windows Server 2008 R2,this tool will create CheckSur.log file in C:\Windows\Logs\CBS folder

3.Run SFC tool http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html and create report in sfcdetails.txt (details in the link)

If nothing help attache CheckSur.log and sfcdetails.txt to post.

The only third party anti virus software I use is Avast. Do I also have to uninstall Windows Firewall and Windows Defender or do I just turn them off? If I do need to uninstall these programs how do I do it as I do not see them listed in Programs?

 

[Flavius]

The only third party anti virus software I use is Avast.

Uninstall this soft.

Do I also have to uninstall Windows Firewall and Windows Defender or do I just turn them off? If I do need to uninstall these programs how do I do it as I do not see them listed in Programs?

Of course you cannot uninstall built-in firewall and Window Defender -only disable them for the moment.

 

[thermite99]

The only third party anti virus software I use is Avast.

Uninstall this soft.

Do I also have to uninstall Windows Firewall and Windows Defender or do I just turn them off? If I do need to uninstall these programs how do I do it as I do not see them listed in Programs?

Of course you cannot uninstall built-in firewall and Window Defender -only disable them for the moment.

Thanks for the that. I will follow your instructions and let you know how I go.

 

[thermite99]

The only third party anti virus software I use is Avast.

Uninstall this soft.

Do I also have to uninstall Windows Firewall and Windows Defender or do I just turn them off? If I do need to uninstall these programs how do I do it as I do not see them listed in Programs?

Of course you cannot uninstall built-in firewall and Window Defender -only disable them for the moment.

Thanks for the that. I will follow your instructions and let you know how I go.

I have disabled my antivirus software but when I did step 2 and run the program I get this box called Windows Update Standalone Installer. saying "Searching for updates on this computer." It has run for over half an hour. How long should it the program run for?????

Should I do step 3 while the first program is running?

 

[Flavius]

[ when I did step 2 and run the program I get this box called Windows Update Standalone Installer. saying "Searching for updates on this computer." It has run for over half an hour. How long should it the program run for?????

Should I do step 3 while the first program is running?

No,you shouldn't run SFC with Readiness Tool at once.Run first SFC tool,when it finish try run Readiness Tool again.If still you have problem with this soft try below advices:http://www.sevenforums.com/tutorials/111245-troubleshooting-system-update-readiness-tool.html?filter[2]=Performance%20Maintenance