W7 and ThinkPad T400 ATI Radeon 3400 series driver

[futurejp]

Hi,

I have a T400 which has the following two display adapters:

ATI Mobility Radeon HD 3400 Series
Mobile Intel(R) 45 Express Chipset Family

After installing Windows 7 and checking device manager, the ATI adapter does show up under the "Display adapters' section, but it has a ! sign on it, and if I click for details, it says:

This device cannot start. (Code 10)

I tried downoading and installing this:

Lenovo Support & downloads - ThinkPad Switchable Graphics Driver for Windows Vista 32bit and 64bit - ThinkPad T400, R400, T500, W500

and when I rebooted, it went through some diagnostic tests in a cmd window to finish installation. But when I checked the device manager again, the ATI adapter still says it cannot start.

I also tried this:

ATI Catalyst™ Mobility Display Driver

which I got to by selecting W7 32-bit > Mobility Radeon > Mobility Radeon HD 3000 series.

It seemed to install OK, but I got a message which I've gotten with previous attempts, which says:

"The Catalyst Control Center is not supported by the driver version of your enambled graphics adapter. Please update your ATI graphics driver, or enable your ATI adapter using the Displays manager."

I went to the device manager, right-clicked on the ATI adapter and did Update Driver, and it did at first find a better match but said it couldn't be installed with the same error message from above (Code 10). Now, when I try to update the driver again, it says the best driver software is already installed.

Any ideas to fix this? Thanks.

 

[uerter]

I am also running a Thinkpad T400 with an ATI Radeon HD 3400 Series with Windows 7 32 bit. I cannot uninstall the current driver (8.56.1.13) nor can I update using the ATI driver package.

Any help would be greatly appreciated!

 

[dbishop]

Exact same issue with t400 and ATI Radeon 3400 series

My Lenovo has the exact same issue as futurejp with the driver not loading properly. Only difference is mine is 64 bit.

 

[jghake]

I have a t400 also running RC x64. In the device manager it says "The device cannot start (code 10)"

Also I can't seem to enable my secondary monitor hooked up to my docking station via HDMI. The secondary monitor is enabled so my desktop stretches but its not displaying anything on the attached LCD. I can't figure out how to disable the extended configuration so now it is set to a seondary monitor I can't see!

Are there others having similar problems?

 

[jghake]

So I connected my monitor via VGA and it seems to be working. Now just to get the DVI working...

 

[Crunchy Doodle]

The ATI Windows 7 driver is now back in Windows Update. I just installed RC1 on a machine with an X1400 and Windows Update said it was only too happy to provide a nice driver for that.

Bye.

 

[billyboy]

Did it Install?

What is the exact link? I have done all the updating and cannot get the ATI catalyst/switchable graphics to install and work. Thanks

 

[futurejp]

Now I have a different problem: every time I close my laptop's lid in 7, and reopen it, my display properties have changed and it thinks I'm using an extended display. So when I go to use a scrollbar or something, my cursor flies off the right end of the screen into imaginary-secondary-display-land. So every time I open my lid I have to Windows+P to fix it.

It's obviously not a huge deal, but really annoying. Any ideas?

 

[nico79]

Did you guys get it working by now? I havent- I got the Radeon 3400 in my T400, and I tried all different kind of drivers from ATI - especially those that are supposed to work with WIndows 7. I always have the yellow mark in the device manager and the error code 10 "device could not be started".

Any help would be appriciated. My current driver version is 8.56.1.13

 

[nico79]

Ok, now I got 8.62 installed. Windows 7 RC Build 7100 starts, shows Logon screen. I enter the password, i see the Desktop, after about 1 sec. the system freezes.....

 

[zigzag3143]

ATI problem

Ok, now I got 8.62 installed. Windows 7 RC Build 7100 starts, shows Logon screen. I enter the password, i see the Desktop, after about 1 sec. the system freezes.....

And the only thing you changed is the driver right?

Ken

 

[nico79]

yeah I updated it b/c the 8.56.... driver was not working at all, i didnt even see a logon screen.
Its really annoying as the internal Graphics Chip doesnt seem to work with my MiniDock, so I cant really use my external Monitor through DVI

 

[jharkness]

wtb working 3400 driver

I too have an ATI Mobility Radeon 3400 Series in my Lenovo T400, running 32bit Windows 7.
After install, device manager tells me the device is working properly, using a driver it got from Windows Update.

The driver that "works" is published on 4/28/2009 by ATI, version 8.612.0.0
The problem is that when using it to play a game, I'm getting horrible frame rate compared to what it was on Vista.

I tried to upgrade the driver to the newest from ATI using their driver selecting tool. I downloaded their catalyst software, and it tries to install driver published 5/15/2009, version 8.620.0.0.

This 8.620 driver actually causes my screen to be either only my wallpaper or an empty black screen. (Login screen is black, desktop is my wallpaper, ctrl+alt+delete screen is black). There is no cursor, icons or taskbar (nothing but the wallpaper is visible). It still accepts input, so I can make lots of "invalid input" beeps. I have to restart to safe mode and roll back the driver to 8.612 to actually use the computer.

I downloded a driver-modder from Mobility Modder - DriverHeaven.net, and ran it against the 8.620 driver... it produced the exact same results as not having run the tool.

Of course Lenovo is slow about releasing drivers for 7, has anyone else had more luck than I have? Suggestions? Thoughts even?

 

[gvvt]

Well, I'm relieved (sort of) to have found this thread after a few hours of wasted effort. It sure looks like the current ATI drivers do not work properly with the T400 under Windows 7. So I'm just going to wait until the dust settles. Good thing I don't use this for games.

 

[Imp]

so no one can get video drivers to work on the ATI Radeon 3470 of T400 as of now? I don't mean getting switchable graphics to work, just the driver itself.

 

[gvvt]

I haven't seen any descriptions of success. There's a long description of an hour-long process of updating drivers on an ATI forum, but I'm not sure it's relevant to the T400 issues. I also saw a post suggesting that one avoid the windows 7 drivers and install the latest Vista drivers; I tried that, and it doesn't work, either.

In my case, after installing the new drivers, everything except the wallpaper disappears from the desktop.

Eventually it will get worked out, but I'm going to wait for a reliable solution.

 

[jharkness]

I had success, but forgot to post. Here's what I did...
I have a T400 with an Ati Mobile Radeon 3400.

Switchable graphics does not work, Lenovo did not have the drivers and AMD support told me simply that the drivers were beta and unsupported...

As I stated before, the "working" driver (version 8.612.0.0) is available from Windows Update. However, if you have tried the 8.620.0.0 driver, delete it before trying to roll back, otherwise it seems that windows will happily auto-update to this version!

After you have the driver set to 8.612.0.0, and the 8.620 removed, reboot and enter bios setup. There are a few settings that you should change. First being the default display adapter. I forget the exact options, but chose the PCI Express slot as the default. Secondly, disable switchable graphic. And set default to Discrete. These 3 options are on the same page, but I forget which one... :sarc:

Save, Reboot.

When Windows boots, it will either just work, or not. If it does the same thing as it did before, reboot in safe mode (again) and roll back the driver to 8.612.0.0 (again), reboot again... all should work. If the screen works, but is really crappy resolution, go into device manager and have windows look for a driver via windows update. It will find/download 8.612 or you.

(Note: By "not work", I mean that the screen will only be black or your wallpaper.)

I do play games on my laptop, getting the graphics card to work made it possible again!

 

[Imp]

thank you for the posts guys

this will defintely help me get windows 7 graphics drivers working! however if anyone can get switchable graphics working, please let me know!

 

[gvvt]

Thanks! That worked like a charm.

I deleted the current driver for the ATI video adapter in the device manager, then had it install the new driver.

Reboot

Enter BIOS (F1 when you see the ThinkPad splash screen)

Down Arrow to "Display"

Change the settings - PCI / Discrete Graphics / Switchable disabled

Save and continue

Mine came up at 800x600 but needed to finish installing drivers. Then it wanted to restart and everything was fine. Looks like it's supposed to.

THANKS.

 

[nico79]

Ok guys, can anybody give me some help here? I still havent got it working and I feel like a retard. First of all, every ATI Radeon 3400 driver I find is of 4/24/2009, not 4/29/2009. Still, the 4/24/2009 is still supposed to be 8.612.0.0. When I try to install the driver in windows safe mode, it wont install as the ATI Catalyst program says it couldnt start the graphic hardware recognizing mode. I can still install it after a normal windows startup; however, when I sucessfully install it, the device manager shows driver version 8.56. :huh: Although I downloaded the 8.612.0.0 version.

Does anybody see what the problem here is? Also, can maybe one of you guys give me a link to the 8.612.0.0 driver that you got working, so I can make sure I download the right version?

Thanks,
Nico